TL34: Part 03

Questions 32 through 34 refer to the following conversation.

Woman: Thank you for calling Palmer and Sons. How can I help you?

Man: My name is Brent Miller, and I placed an order late last week to have a custom frame made for a picture I took. I’m wondering if I can come pick it up this afternoon.

Woman: Unfortunately not, Mr. Miller. I’m running behind schedule, so I’ve had to postpone working on your order until tomorrow afternoon. I apologize for the inconvenience.

Man: That’s OK. I don’t need it until next week, so tomorrow is fine. I can stop by on my way home from work in the evening.

Where most likely does the woman work?

What does the man ask the woman to do?

What does the woman say the man can do?

Questions 35 through 37 refer to the following conversation.

Man: I see that you’re looking at our store’s newest collection of speakers. Do you have any questions about the products? If so, I’d be happy to answer them.

Woman: I’m interested in buying a speaker for my friend as a gift. He wants a portable one to connect to his cell phone. Do you have something matching that description?

Man: I recommend the Tide EX. It’s designed specifically for cell phones. It’s lightweight and even has wireless capabilities. Plus, we are offering it at 10 percent off the regular price this week.

Woman: Thanks for the suggestion. I’ll go and take a look at it now.

Who most likely is the man?

What solution does the man propose?

What does the man ask the woman to do?

Questions 38 through 40 refer to the following conversation.

What is the purpose of the call?

Why does the man say, “Is that so”?

What will the woman most likely do next?

Questions 41 through 43 refer to the following conversation with three speakers.

Woman 1: This is Emily Baker from Suite 324. I’d like to book one of the excursions listed in the resort guests’ guide. Can you do that for me?

Man: Actually, I’m not supposed to… I’ll transfer you to our activities manager. She can help you out with that.

Woman 1: No problem.

Woman 2: Hello, Ms. Baker. I’m Molly. Brian says you’d like to reserve an excursion. We offer a great variety of options such as tours of historic Holston City, guided hikes, and fishing trips.

Woman 1: I’m interested in the Holston City tour. However, while your brochure says groups leave daily at 9 a.m., nothing is mentioned about when they return.

Woman 2: They get back around 3 p.m.

Woman 1: Perfect. Can you sign me up?

Where most likely does the man work?

What are the speakers mainly discussing?

What does the woman mean when she says, “That would probably be your best option”?

Questions 44 through 46 refer to the following conversation.

Man: Now that I’m in charge of the company’s occupational safety department, I’ve got to give a safety seminar to some of our construction workers. Do we have any instructional videos that I can use?

Woman: Quite a few. What type of video do you want to show?

Man: One featuring precautionary measures at building sites.

Woman: Oh, yeah. I bought a series of training videos last year. One of them deals with that topic.

Man: It’d be great if you could send that one to me soon.

Woman: They’re on my work computer, but the files are too large to e-mail. So I’ll post them on our online board for you to access.

Man: That works for me.

Who most likely is the man?

Why are the speakers going to San Francisco?

What does the woman say about the highway?

Questions 47 through 49 refer to the following conversation.

Woman: Hello. My name is Estelle White, and I’m calling from Franklin Industries. Our office is running low on some supplies, so I’d like to order more. We are looking to get 100 packs of folders and 300 boxes of black pens. The respective item codes for the products I want are 34A and 77C.

Man: I’ve got good news for you, Ms. White. Your order qualifies for the bulk rates that appear in our catalog. The folders are eligible for a 15 percent discount, and the pens are $30 off.

Woman: Oh, great! I’ll be sure to tell my office manager. She’ll be pleased to know the purchase is costing us less than expected.

Why does the woman want to place an order?

Where is the man going this afternoon?

What will the woman most likely send the man?

Questions 50 through 52 refer to the following conversation.

Woman: Cliff, it’s Rita calling from Shine Realty. Has Unit 219 been cleaned and repainted yet in preparation for the new renters?

Man: I’m afraid it hasn’t. The property has been thoroughly cleaned, but one of our painters accidentally bought the wrong paint color. So, they aren’t able to paint the apartment yet.

Woman: Well, the new tenants are moving in on April 1, which is only five days away. It’s essential that everything be taken care of before then.

Man: I spoke to the head painter this morning, and he assured me the apartment would be fully ready within the next three days. There shouldn’t be anything to worry about.

Why is the woman calling?

Where are the speakers?

What has the woman been told?

Questions 53 through 55 refer to the following conversation.

Man: Our company is releasing a new line of light bulbs next month. We’ve been assigned to create an advertising campaign slogan for it. Right now, I’m leaning towards the saying, “leading the way,” with the letters “l,” “e,” and “d” in bold to refer to our light-emitting diode products pictured in the ads.

Woman: It’s short and clever, but I don’t think it highlights our product’s competitive attributes enough. Do you have any other ideas?

Man: I also came up with the slogan “bright lights, small impact” because our lights have less of a negative effect on the environment than regular light bulbs do.

Woman: I think we should go with that slogan. Let’s bring it up to our supervisor at the staff meeting later today and see what his opinion is.

Where do the speakers most likely work?

Why does the woman want assistance?

What must the man deliver to the design department?

Questions 56 through 58 refer to the following conversation.

Man: Hi. The recreational baseball team that I play on needs a banner for an upcoming tournament. Here is what it should look like.

Woman: Let’s see… The Panthers? Wait, didn’t I make a banner for your team a few months ago… one with a blue and green stripe along the bottom?

Man: Yes. But last week there was a storm, and the banner was pulled off the fence by the wind. It has a big tear in it now.

Woman: Oh, what a shame. I can have a new one ready by Friday. But, um, before you leave… Why don’t I show you how to securely attach a banner to a fence? That way you can avoid similar issues in the future.

What does the man give the woman?

What will happen tomorrow?

What will the man most likely do?

Questions 59 through 61 refer to the following conversation.

Man: Jennifer, I’ve reviewed the product brochure draft for the trade show. It looks good on the whole, but I think we should slightly increase the size of our logo. It’s rather small compared to everything else, and I wanna make sure that it really stands out.

Woman: Certainly, Mr. Harris. That shouldn’t be difficult to fix. I can print out a copy of the updated brochure and bring it back to your office in about an hour. Is there anything else you want changed?

Man: No, I think that’s all. However, I have a doctor’s appointment just before lunchtime, so leave the brochure with my assistant.

What does the man say about the brochure?

What are the women concerned about?

What does the man suggest?

Questions 62 through 64 refer to the following conversationwith three speakers.

Man 1: Do you wanna join me this Friday for an event? Gallery Blue is holding a show of the latest work of sculptor Kerry Marx then.

Man 2: Sure. I’m quite fond of her sculptures. When should we head there?

Man 1: How does 7 p.m. sound? If you want, we can grab dinner beforehand as well.

Man 2: That sounds good. Ellen, would you like to come, too?

Woman: I can’t, since I’m busy Friday. However, I have a gift certificate for Harris Kitchen that I can give you. It expires on Saturday, so someone should use it.

Man 1: That’d be great, Ellen. Harris Kitchen is within the vicinity of the gallery.

Woman: Wonderful. Well, I’ll get you the certificate tomorrow.

What will happen this Friday?

Look at the graphic. Which group does the woman belong to?

What does the man offer to do?

Questions 65 through 67 refer to the following conversation and directory.

Man: Marie, an error was discovered on the time sheet you submitted last Thursday.

Woman: Really? What seems to be the issue?

Man: Wendy from the accounting department says you entered more than the maximum allowed hours per month.

Woman: How odd. I’m fairly sure I wrote 200 hours on the sheet, but maybe I’m wrong.

Man: Perhaps. Anyway, you’ll have to submit a revised timecard. Also, Wendy usually handles such information, but she and Robert are on a business trip together this week. So you should call the human resources manager to find out whom to submit the document to.

Woman: All right. And sorry about the problem. I’ll be sure not to let it happen again.

What did the woman do last Thursday?

Look at the graphic. What service will be 50 percent off?

Look at the graphic. Which extension will the woman probably call?

Questions 68 through 70 refer to the following conversation and comment card.

Man: Later this afternoon, I want our crew leaders to get together to be briefed on Fillmore Stadium, which is the next building our firm is going to renovate.

Woman: Some of the crew leaders have been asking about when work on the stadium is set to begin, so they’ll be eager to learn more.

Man: Good. I’m also gonna bring up comments a recent client shared with us. Aside from cleanliness — which I’ve already talked about to supervisors — her feedback highlights a less-than-ideal aspect of our service that I need to talk about.

Woman: OK. Well, I’ll post a memo about it this afternoon on our online board.

Man: Thanks. Oh… and please schedule the meeting for 4:15 p.m.

Why does the man want to hold a meeting?

Look at the graphic. Which topic will the man address?

What will the woman probably do in the afternoon?