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Question 1 of 30
1. Question
PART 4
Directions: In Part 4 of the test, you will listen to 10 talks. Every talk will be followed by three questions about it. Each question will have four answer choices marked (A), (B), (C), and (D). Each talk will be spoken only once and not written out. For each question, choose the answer choice that accurately answers it.
Questions 71-73 refer to the following advertisement.
Thanksgiving is a time for families to get together and be grateful for their health and happiness. The best way to capture these moments is with a Canax digital camera. The quality and color in the pictures will help you go back to that moment in time. Now is the time to head down to Gibby’s Electronics for our annual holiday clearance sale.
All of your favorite brands are now marked down to a fraction of the price. Conveniently located on Geneva Street, next to the downtown arena, Gibby’s Electronics can fulfill all of your electronics needs. Stop by to see us today!
71. What is being advertised?
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Question 2 of 30
2. Question
72. What group does the advertisement focus on?
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Question 3 of 30
3. Question
73. Where is Gibby’s Electronics located?
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Question 4 of 30
4. Question
Questions 74-76 refer to the following recorded message.
Welcome to Zodiac Computers customer helpline. We are happy to assist you with any of your computer-related questions and concerns. If you have a question relating to downloading software, press one. If you require help setting up an Internet connection or network, press two. For a list of our store locations, press three. If you would like to order a product and know the serial code, press four.
If you need to speak to a computer technician, press 0. To listen to the options again, press 9. Please visit our website during the next two weeks and download Zodiac coupons, which can be used at any of our fifteen store locations. We appreciate your business and we will make every effort to provide you with the products and services you need.
74. What should the customer do to set up an Internet connection?
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Question 5 of 30
5. Question
75. How long will Zodiac coupons be available on the website?
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Question 6 of 30
6. Question
76. Where can the customer use Zodiac coupons?
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Question 7 of 30
7. Question
I would ask everyone at this time to turn in your company manual to page 15. This chapter of the manual details our company policies. As you read over the various policies, please pay attention to those relating to customer service. I will give you a few minutes to read these policies and then we will discuss them as a group. Once you have finished reading, please turn to the person sitting next to you.
Discuss with your partner how you can better serve your customers. After you have spent a few moments speaking with your partner, write down your ideas on a piece of paper. At the end of this seminar you will have a chance to share your ideas with the rest of the group.
77. What is this seminar about?
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Question 8 of 30
8. Question
78. What should employees do after reading the company policies?
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Question 9 of 30
9. Question
79. Where does this talk take place?
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Question 10 of 30
10. Question
Questions 80 – 82 refer to the following talk.
We would like to welcome you all here today to the Downtown Juniper Office Complex. You have been asked to join us because, as investors, you have all played a significant part in getting this project started. Presently, we have rented nearly 80% of the office space, and I must add that we are thrilled with the results.
I’d like to start by taking you for a tour of one of the model offices. Following the tour, I would like to invite you to join me in the building’s 5-star restaurant for a tasting of some of our delicious lunch specials. And once again, thank you for your continued support with the completion of this project.
80. To whom is the speaker addressing?
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Question 11 of 30
11. Question
81. What does the speaker say about the offices?
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Question 12 of 30
12. Question
82. What will the group do after the tour?
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Question 13 of 30
13. Question
Questions 83 – 85 refer to the following telephone message.
This is the customer service line for Quickstart Internet Service. All of our agents are currently on the line serving other clients. Our hours of operation are 9 a.m. to 6 p.m., Monday to Friday. Please stay on the line to schedule an appointment. At the time of installation, please have your order number and a check or money order to cover the fees.
The installation cost is $59.95. It should only take about 25 minutes, and you will be able to access the Internet immediately. Someone must be present at the time the technician visits, so if you are not available, you must make another installation appointment. Thank you for choosing Quickstart Internet Service
83. What is needed at the time of installation?
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Question 14 of 30
14. Question
84. Approximately how long does the installation process take?
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Question 15 of 30
15. Question
85. What happens if you are not present for the installation?
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Question 16 of 30
16. Question
Questions 86 – 88 refer to the following introduction.
Good afternoon. It is with great pleasure that I introduce Dr. Meg Robertson. Dr. Robertson is the leading research associate at the Clear Environmental Research Group. For the past 8 years, the center has been responsible for developing some of the most unique methods related to the fight against global warming. Dr. Robertson has joined us here today to talk about her group’s most recent efforts to reduce the harmful effects on the environment. There will be a question and answer period following the talk. Please give a warm welcome to Dr. Meg Robertson.
86. What is Dr. Robertson’s profession?
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Question 17 of 30
17. Question
87. What will Dr. Robertson talk about?
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Question 18 of 30
18. Question
88. What will happen after the speech?
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Question 19 of 30
19. Question
Questions 89 – 91 refer to the following telephone message.
Hello, Mr. Underwood. This is Maria Avila calling from Warehouse Office Supplies Limited. I just received your e-mail regarding your company’s purchase of computers and printers. Unfortunately, the printer model that you had requested is presently unavailable, and won’t be in stock for another couple of months. We do, however, currently have another printer model that is comparable to the original one that you had requested.
We are willing to loan you this model while you are waiting for
the other shipment. There are no problems with the computer order. We will have your delivery shipped by Thursday afternoon. Please contact us about how you would like to proceed with respect to the printers. Thank you for your cooperation and we hope to hear from you soon.89. What is the reason for the call?
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Question 20 of 30
20. Question
90. What does the caller offer Mr. Underwood?
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Question 21 of 30
21. Question
91. What will be delivered to Mr. Underwood on Thursday?
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Question 22 of 30
22. Question
Questions 92 – 94 refer to the following introduction.
We would like to thank you all for joining in the grand opening of the Fallsview Ballroom & Theater. Tonight’s opening performer demonstrates the kind of classical talent that we will be showcasing over the next few months in our six-part series. We believe that these performances, and the overall charm of the Fallsview Ballroom & Auditorium, will add to the cultural charm of the area.
And now let us begin tonight’s performances. We do ask that you switch off any cell phones and pagers at this time. There will be a ten-minute intermission between each act at which time refreshments will be served in the main entrance. Thank you for your cooperation and enjoy the evening.
92. What is the purpose of this speech?
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Question 23 of 30
23. Question
93. How many performances are scheduled over the next few months?
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Question 24 of 30
24. Question
94. What can audience members do during the break?
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Question 25 of 30
25. Question
We’re happy to see you all at this seminar this afternoon – we have a lot of useful information to cover. But before we start, a few administrative details. There will be one break, half way through the afternoon. You can leave your laptops here if you leave the room – there will always be someone in here – but do keep your money and phones or … ah … other small electronic devices with you.
Don’t leave them at the tables. And please note that there’s an error in your printed program: there will be a change – a switch – in times for the last two presenters. Ms. Ohta has to leave a little early today
95. Where most likely is the speaker?
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Question 26 of 30
26. Question
96. What are listeners asked to do?
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Question 27 of 30
27. Question
Presenter
Time
Ms. Carbajal
1:00-1:50
Mr. Buteux
1:55-2:45
BREAK
2:45-3:00
Mr. Chambers
3:00-3:50
Ms. Ohta
3:55-4:45
97. Look at the graphic. Who will be the final presenter?
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Question 28 of 30
28. Question
Questions 98 – 100 refer to the following news report.
This afternoon at his weekly municipal meeting, the mayor is expected to announce plans to build a new bridge over Lyons Creek. The bridge will join east and west Hampton. Patterson Construction & Engineering, the company scheduled to design and construct the new structure, spoke to KVB News earlier today. They say the bridge will be orange in color, four lanes in width, and fit in with the new modern theme the city has been trying to achieve.
The bridge will no doubt be beneficial to a number of Hampton residents who make the now crowded commute from east to west on a daily basis. Patterson Construction & Engineering has agreed to start the project this summer, with hopes to complete the project next spring.
98. What will the city mayor announce?
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Question 29 of 30
29. Question
99. What benefits will the bridge bring?
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Question 30 of 30
30. Question
Project Name
Project Code Start Date
Railroad station, Hampton
CEP-043 1st June, 2018
Lyons Creek Bridge
CEP-044 15th June, 2018
Bridge over Potomac River
CEP-045 1st July, 2018
Lyons Creek Tunnel
CEP-046 30th May, 2019
100. Look at the graphic. When is construction for thebridge scheduled to start?
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