TL12: Part 03

Questions 32 through 34 refer to the following conversation.

Man: Hi. I was hired yesterday to work here on the night cleaning staff. Today is my first day and I’m not sure who I need to talk to.

Woman: Oh, welcome to the staff of the Hampton Lodge Hotel. Mr. Carter is in charge of the cleaning staff, but he doesn’t come in to work for another hour. I think you’re here early.

Man: They told me to report to work at eleven o’clock. Then what should I do in the meantime?

Woman: I see. Well, normally new employees watch a series of training videos as part of their orientation. Please follow me.

Who is the man?

Why is Mr. Carter unavailable?

What will the man do next?

Questions 35 through 37 refer to the following conversation.

Woman: Hi Chris! Our client from Japan Mr. Takahashi just arrived at the airport. I’m going to leave in a few minutes to pick him up. Will everything be ready for the meeting once we arrive?

Man: Oh, that’s good to hear. I was worried he wouldn’t be able to arrive today because of the bad weather. I have just about everything prepared. All I need to do is print out a blueprint for the new prototype.

Woman: Okay great. I’ll call you 30 minutes before we arrive. See you soon in the meeting room.

What are the speakers discussing?

What does the man say he is relieved about?

What does the woman offer to do?

Questions 38 through 40 refer to the following conversation.

Woman: Kevin, did you finish the billboard design for Frank’s Tires Plus yet? They want the advertisement to be up in time for their big sale next week.

Man: I was just about to finish it this morning when my computer crashed suddenly. Unfortunately, I lost some of my data including the work I’d done on the billboard design.

Woman: Oh no, that’s a shame. I’ll call Frank’s Tires Plus and ask for a few more days to complete the design. In the meantime, I hope you can find a solution.

What does the woman ask the man about?

Why was the man unable to complete his work?

What is the woman planning to do?

Questions 41 through 43 refer to the following conversation.

Man: Hello this is Tim Mason speaking. I live on Maria St. All the electricity at my house is going out.

Woman: I’m very sorry Sir. It looks like a tree fell on a power line and knocked out all the power on your street.

Man: Yeah, that’s what I expected. Do you know how long it would take to restore the electricity?

Woman: Because of all the storm damage, our repair teams are behind schedule. In the meantime, I suggest you stay at a family member or friend’s house.

What problem does the man report?

Where most likely does the woman work?

What does the woman suggest the man do?

Questions 44 through 46 refer to the following conversation.

Woman: Hello. I need to send the package to my brother who lives overseas in Germany. What delivery method would be best?

Man: Well, it really depends on what you’re sending. Because we are a public post office, we don’t offer that many options.

Woman: Actually, it was my brother’s birthday last week but I forgot. So I’m in a hurry to send this package. Also what I’m sending is somewhat fragile.

Man: In that case I suggest you use a private delivery service. Private companies provide a larger variety of services that we don’t offer.

Where does the man work?

Why is the woman in a hurry?

What does the man recommend?

 Questions 47 through 49 refer to the following conversation.

Woman: Hi Mr. Winston. This is Sheron Smith. I was the person interested in buying the used speedster sports car that you showed me last week. I checked my financial situation and I decided to go ahead with the purchase.

Man: Hi, Ms. Smith. Well, unfortunately, we already sold that car to somebody yesterday. However, I have a similar model that you could look at. The car is used, but it is in great shape and just had new tires put on it.

Woman: Oh, that’s too bad that you already sold the model. That car had a really good safety rating, which is what I consider most important when buying a car.

Man: I see. Well, this similar model also has a five star safety rating. Why don’t you come here this week? You can take a look at it and take it for a test drive.

What type of business does the man work for?

What does the woman say is her top priority when she makes a purchase?

What does the man suggest doing?

Questions 50 through 52 refer to the following conversation.

Man: Hello, Judy! Have you got a moment to discuss last week sales figures?

Woman: I’m actually on my way to a meeting, but you can ask me something briefly.

Man: The sales figures for your branch a much lower than they have ever been. The board of directors is pretty upset about it. Is everything OK at the office?

Woman: Well, not really. There are some problems with my staff at the moment, and they aren’t working like they used to. There’s a conflict between some of the staff. I know it’s affecting sales figures and it is a serious problem.

Man: Really? Do you think we need to fire someone?

Woman: I think that’s the only solution. I’m going to see how they go in the next week, and I will make a decision.

What are the speakers mainly discussing?

What does the woman mean when she says “I’m actually on my way to a meeting”?

What possible solution does the man suggest?

Questions 53 through 55 refer to the following conversation.

Woman: Hello, Mr. Morgan. This is Deborah. We have a bit of a problem. The person that was supposed to give the keynote speech next week is sick, so we need to find a replacement. Would you be able to do it?

Man: I’ll be out of town for the next four days on business. And when I get back I’ll be quite busy.

Woman: I see. The board of directors would love to have you do the speech. They really liked it last time you delivered it.

Man: Thanks, but I’ll have to pass on it. I just have too much on my plate at the moment. If I had some more time to prepare, I would have considered it.

Woman: OK, I understand. I’ll let the board know. I hope you have a safe trip.

Man: Thanks for your understanding Deborah.

What is the problem?

What does the woman ask the man?

What does the man imply when he says “Thanks, but I’ll have to pass on it”?

Questions 56 through 58 refer to the following conversation.

Woman: Tristar Logistics how can I help you?

Man: Hello. I have a delivery coming today, but I won’t be at the office all day. Can you rescheduled to deliver for another day?

Woman: No problem. If you prefer we can leave it with someone at your office.

Man: That won’t work for me. The delivery contain some expensive pieces of art, so I want to personally receive it.

Woman: That’s fine. When would you like it delivered?

Man: Before midday would be perfect.

Woman: OK, if you could give me your cell phone number, I can have the delivery man call you when he is in your neighborhood.

Why is the man calling Tristar Logistics?

What does he imply when he says “That won’t work for me”?

What does the woman say she wants?

Questions 59 through 61 refer to the following conversation with three speakers.

Man1: Hi Ruth! Hi Greg! Unfortunately, there’s going to be a delay on the delivery of your computer equipment. We won’t be able to deliver it until tomorrow.

Woman: We needed that equipment today. We are going to miss some important deadlines without that equipment.

Man2: If we miss that deadline we might lose some very important clients. Is there any possible way you can get it to us today?

Man1: I’m sorry it’s not possible. We haven’t received the equipment at our distribution center yet.

Woman: OK. I know another supplier who can guarantee same day delivery. I’m going to call them and ask if they can supply us with the equipment.

What are the speakers mainly discussing?

What problem do the speakers have?

What does the woman suggest they do?

Questions 62 through 64 refer to the following conversation and floor guide.

Woman:  Hi Erin! How is the painting going? Have you finished most of the work on level two?

Man: No, it is taking longer than we thought it would. We had to get some more paint delivered to the site, so we just started working again.

Woman: OK. When you finish on level two please come up to the fourth floor. We need your help to paint the ceiling. We don’t have enough ladders. I suggest you bring at least three more ladders. There’s a lot of work to be done here.

Man: Sure. We just have one more coat put here and then I will come up and help you finish.

Who most likely are the speakers?

Look at the graphic. Where is the man currently working?

What does the woman recommend to the man?

Questions 65 through 67 refer to the following conversation and chart.

Woman: Good morning. I need this gown cleaned. I have to attend an awards ceremony tomorrow night, and I’ve only just noticed that there’s a big stain on the back here. I need it cleaned by today. I noticed service usually requires two days but this is an emergency. Can you help me?

Man: Yes, I can have it ready for you by 9 P.M. It will cost 36 dollars.

Woman: Are you serious? But you’ll price-list says it should be 12 dollars.

Man: Well, yes but if you need an emergency service we charge three times the price. I have to delay other people’s orders to clean yours, so it causes mesome problems.

Woman: OK. I understand. That’s fine. I’m busy this evening, so I will send my intern to pick it up tonight at 9 P.M. Her name is Julie.

Man: That sounds fine. I’ll have it cleaned by 9 P.M.

What does the woman say she will do tomorrow?

Look at the graphic. What is the gown made of?

What does the woman say she will do?

Questions 68 through 70 refer to the following conversation and road sign.

Woman: I apologize for being late, Bruce. The Cranson Lot on Frankel street was shut because of water damage from the recent hurricane, so I couldn’t find a parking spot.

Man: That’s fine. Most of the staff is late today, because of The Cranson Lot closure. Where did you park? Swinton Road?

Woman: There was a couple of spaces there, but the sign said I couldn’t park there past 8 P.M. I think we will be working late tonight, so I just parked on Menzies street.

Man: Oh, that’s a smart move. I think Menzies street parking is 24 hours, so I suggest we have an early dinner and then get this project finished tonight.

According to the man, what is causing people to arrive late to work?

Look at the graphic. Where is the sign most likely located?

What does the man suggest they do?