TL24: Part 03

Questions 32 through 34 refer to the following conversation.

Man: Hello. Last Thursday I arranged to have cable television installed at my house this Wednesday. Unfortunately, I will have to be out of town that day because of some urgent matters. I would like to reschedule the appointment for Friday afternoon.

Woman: Okay, that shouldn’t be a problem. However, I would like to warn you that there is a five dollar rescheduling fee. That’s our company’s policy. Can I have your name please?

Man: Oh, I see. My name is Charlie Krammer. I’m living in Haynesville. Do you know when I’ll have to pay this fee?

Woman: I’ll email you soon about the user name and temporary password that you can use on our website. Please check the email and pay all your bills through our website.

What did the man recently do?

Why must the man pay a fee?

What will the woman include in an e-mail?

Questions 35 through 37 refer to the following conversation.

Man: Hi Tiffany. Do you know what happened to the company car? I tried to reserve it today, but I was told it’s being repaired.

Woman: When Mark was driving yesterday, he got a flat tire. I just heard that the car should be out of the repair shop by this evening. I’ll let you know when they call me.

Man: Oh, that’s good news. I was worried because I need it tomorrow morning to pick up an important client from the airport.

Woman: Oh, isn’t that Mr. Lee from Beijing? Just in case, why don’t you call a local car rental business and reserve a car for tomorrow? If the company car is fixed in time you can cancel.

What does the woman say caused the problem?

Why is the man concerned?

What does the woman suggest?

Questions 38 through 40 refer to the following conversation.

Woman: Hello this is Kelly in the accounting department. The ink cartridge in the printer on the fourth floor has run out. Do you think you could come to replace it today?

Man: Sure. By the way can I ask you a favor? I need you to let me know what model the machine is, so I can bring the correct one. Actually, I’m not in the office right now so I can’t see what it is.

Woman: OK. But how can I find out that information? Do I have to open the printer cover or press the function buttons?

Man: No, you don’t. Just ask Mr. Hills in your department, he should have a complete list of all the hardware on the fourth floor.

What problem is the woman reporting?

What does the man ask the woman to do?

What is mentioned about Mr. Hills?

Questions 41 through 43 refer to the following conversation.

Man: Hello. I saw your advertisement on TV promoting your grand opening. Can you tell me about your clothing store?

Woman: Welcome to our store! Our store specializes in men’s suits and formal wear. As a grand opening promotion we are offering free delivery on all purchases this month.

Man: Well, that’s great. I need to buy a suit for my wedding, so I stop by. Could you show me something I might like?

Woman: Sure. We have a variety of wedding suits. Please come here. First, I would like to have my assistant taking measurements, so we can find a suit that fits you well. It won’t take much time.

How did the man learn about the store?

According to the woman, what is being offered this month?

What does the woman suggest doing?

Questions 44 through 46 refer to the following conversation.

Woman: Nice to meet you Mr. Gomez. I’m sure after you hear about our business, you’ll want us to provide food and beverages for the company’s various events.

Man: Nice to meet you Ms. Gates. Thank you for coming today. I haven’t inquired about your services because your company is located out of town. I didn’t think you could provide services to us.

Woman: Rose and Lily Co. is willing to travel anywhere within the state in order to meet our client’s needs. Our prices don’t change depending on distance, so you don’t need to worry about that.

Man: Oh, I’m glad to hear that in that case we will consider your services. What are your specialties? Do you think I could sample some of the food and beverage is you provide?

What kind of services are the speakers discussing?

Why has the man not used Rose and Lily Co.’s services before?

What does the man ask the woman to do?

Questions 47 through 49 refer to the following conversation.

Woman: Hi Josh. You work at Century Insurance, don’t you? I heard from a friend they are expecting to merge with another company. Is your position secure?

Man: Yes, no problem. I will be keeping my position. In fact, my company plans to expand internationally, so that we can compete with other global corporations. I’m certain it will be beneficial for both me and my company.

Woman: I’m glad to hear that. Actually, I have recently been thinking about changing my line of employment. Will there be any opportunities for getting hired at your company?

Man: Well, you should visit my company’s website because we are posting new job positions that will be available after the merger.

What does the woman say she has heard about?

What benefit does the man mention?

What does the man suggest the woman do?

Questions 50 through 52 refer to the following conversation.

Man: Hi, Ms. Parker. This is Joseph Sterling from Green Creek Realtors. We need to talk about an issue with the apartment you wanted.

Woman: Oh, hi, Joseph. Did you manage to find me a place in the Kahlua Apartment building?

Man: Yes, that’s the reason I’m calling. But there is a bit of an issue.

Woman: Really? What is it?

Man: There’s a major pest problem in the building. And I need to clear the whole building and carry out pest control. It’s going to take them at least three months to make sure the building is clean. So you’d have to wait three months to get a place there.

Woman: I see.

Man: There is a building just nearby called Graceville Towers. It’s very close to the Kahlua building so you could stay there for three months then moved over to the Kahlua building. I will arrange all of the moving for you. Why did you go online and check out Graceville Towers and get back to me.

Woman: Sure, that sounds good. Thanks, Joseph.

What is the reason for Joseph’s call?

What does Joseph say about the Kahlua Apartment?

What does Joseph offer to do?

Questions 53 through 55 refer to the following conversation.

Woman: Hi, Amos. This is Elizabeth Cox. Last year you help find some office space for my company and I was hoping you could help me find something in the same area.

Man: Hi, Elizabeth. It’s good to hear from you. If I remember correctly your office is in the Banspree area, right?

Woman: Yes. Actually, I recently left that company and I’ve opened my own legal firm. I only have four staff members so we don’t need a big space. As long as it is in good condition and the location is fine.

Man: No problem. I have a few in the area I think you would like. What’s your afternoon like?

Why is the woman calling the man?

What does the woman say she has done recently?

Why does the man say, “What’s your afternoon like?”

Questions 56 through 58 refer to the following conversation.

Man: Hey, Judy. Did you see the new offices the company built? They look fantastic!

Woman: Yeah, it’s about time!

Man: I know we had some slow years. For the last five years everyone has worked so hard and now it’s finally paying off.

Woman: Our company’s growth has been fast, but there has been a lot of long nights and hard work.

Woman: I agree with you, but it is nice to see it finally paying off. I can’t wait to move into my new office.

What did the company do recently?

What does the woman mean when she says “it’s about time!”?

What does the woman imply about the company?

Questions 59 through 61 refer to the following conversation with three speakers.

Woman: Hi, Roger. Is last month sales report ready for our meeting today?

Man: I have finished my section. Andrew have you finished yours? I noticed you were at work late last night so I assumed you had finished.

Andrew: My part is finished. Give me your part and I will get everything ready for the meeting. Sales are really high this quarter, so management will be very pleased.

Woman: Oh, that’s great. We needed a good quarter after our last one that was our lowest in history.

Man: Andrew, when you’re finished send us an e-mail and we can prepare for the meeting.

What are the speakers mainly discussing?

What does the man say about Andrew?

What does Roger tell Andrew to do?

Questions 62 through 64 refer to the following conversation and specifications.

Man: Hello. This is Warren speaking. How can I help you today?

Woman: Hello, Warren. I purchased a work desk from your store. I’m trying to put it together but there are some important parts missing.

Man: I’m sorry about that. Sometimes the manufacturer makes mistakes. What are you missing?

Woman: Well, the biggest problem is I don’t have the tools to put in the bolts and I’m missing three barrel nuts.

Man: OK. I have those parts in the shop. I have a lunch break at 2P.M. I can bring them over to your place if you like.

Woman: Oh, wow, that would be fantastic! Wait one moment and I’ll give you my address.

Where does the man most likely work?

Look at the graphic. What is the woman missing?

What does the man offer to do?

Questions 65 through 67 refer to the following conversation and picture.

Man: Hi, Sandra. I am so sorry I missed our meeting this morning. I didn’t realize the Tower Bridge was closed for upgrading. I had to go over the Brooklyn Bridge.

Woman: Don’t worry about it, Rob. Most of the staff was late because of that. It’s going to be annoying to have to go over the Brooklyn Bridge every day. I might just take the Express Tunnel.

Man: Yeah, I know. But the traffic is just so terrible in that tunnel. I can’t really handle it.

Woman: I agree. I think we should all just take the subway until the Tower Bridge is open again.

According to the woman, what is causing people to arrive late to work?

Look at the graphic. Where is the sign most likely located?

What does the woman recommend to the man?

Questions 68 through 70 refer to the following conversation and coupon.

Woman: OK, your total bill comes to $75. I hope you enjoyed your food tonight. Would you like to split the bill?

Man: No, I will pay. I have a coupon for a 10% discount. It’s in my wallet. Here it is.

Woman: OK. Hmm… it doesn’t seem to work when I try to scan it. Let me get the manager.

Man: Oh, nevermind. I can see the problem. I didn’t read it properly. I’m so careless sometimes. We should have ordered more drinks.

Woman: Well, next time you come in you should bring a bigger group, and you will get a better discount that way anyhow. If you like I can put the coupon in our computer system, so next time you come in you don’t need to bring the card.

Where most likely are the speakers?

Look at the graphic. Why is the coupon rejected?

What does the woman offer to do?