TL35: Part 04

Questions 71 through 73 refer to the following advertisement.

At Baroness Hotels, we understand the needs of today’s modern business travelers. Operating hotels in over 40 international cities, Baroness Hotels is famous for excellent service and attention to detail. And now, we’ve added business centers to all our locations worldwide. These centers offer access to free Internet, conference and meeting rooms, and photocopiers. In addition, frequent guests can take advantage of our loyalty program and earn points toward room upgrades and car rentals. To learn more about Baroness Hotels or make a reservation, visit our website at www.baronesshotels.com.

What type of business is being advertised?

What has the company added to its locations?

What should listeners do to learn more about the company?

Questions 74 through 76 refer to the following telephone message.

Mr. Duvall, my name is Diana Larson, and I’m calling from Peak Bank. As you requested, another credit card has been sent to your house to replace the one you lost last week. An envelope containing your card has been mailed via Trust Postal, which you should receive no later than next Tuesday. Once you get the card, you will have to activate it by calling our regional branch at 555-1230 and talking to a customer service representative. The credit card will be valid for use as soon as the activation process has been completed. Thank you, and have a nice day.

According to the speaker, what did Mr. Duvall recently do?

What will most likely happen by next Tuesday?

What is the listener instructed to do?

Questions 77 through 79 refer to the following talk.

I want to update you on the progress of our labor negotiations with management. I’m happy to announce that talks are going smoothly. We have already agreed to limit the number of work hours per week to a maximum of 45. Moreover, management has agreed to offer additional benefits and make improvements to the working environment of the factory. The only issue yet to be addressed is how much wages will be increased. However, we are making a lot of headway on this situation. If things continue to go well, all matters should be resolved by this upcoming Monday.

Who most likely is the speaker?

According to the speaker, what has already been agreed upon?

When are negotiations expected to finish?

Questions 80 through 82 refer to the following telephone message.

Good afternoon, Mr. Sanders. This is Valerie Cowell from Tek Wireless. I’m pleased to inform you that you qualify for our discounted phone upgrade program. This program thanks customers who have had our service for three or more years by offering them a new phone at a greatly reduced price. We’re currently offering the newly released FlexTouch 3. All you have to do to get the new phone for only $50 is visit our website and fill out a short consumer satisfaction survey. Once we receive your survey, we’ll send you the new device. Tek Wireless will cover the shipping charges, so no need to worry. If you’d like more information, please call our customer service line at 555-2198.

Why is the speaker calling?

How can the listener get the FlexTouch 3?

What does the speaker mean when she says, “no need to worry”?

Questions 83 through 85 refer to the following introduction.

Our next lecturer at this year’s Ontario Environmental Convention is Professor Clarence Meyers. Mr. Meyers teaches at Scotland University, and today he is going to explain what type of an impact climate change is going to have on Canada over the next century. To support his predictions, Mr. Meyers will be showing us a series of diagrams and tables that detail the results of his recent research. You’ll want to pay close attention to this part, since the data is extremely interesting and educational. He’ll then conclude by explaining the habitat and wildlife conservation bill he is currently lobbying Parliament to pass. All right, Mr. Meyers. You may begin when you’re ready.

What type of event is taking place?

What is mentioned about Clarence Meyers?

What does the speaker imply when she says, “You’ll want to pay close attention to this part”?

Questions 86 through 88 refer to the following talk.

Good afternoon, everyone. I’d like to congratulate you all for being promoted to sales team managers. Few of our salespeople make it this far. Now, we’ll go over the available benefits for your new positions. Let’s all refer to page 22 of the management handbook I previously distributed. We don’t need to discuss pay increases today. Everyone gets the same percentage increase. Some of the other more complicated benefits, however, need more attention. As you can see, there are many pension plans available to you. You’ll need to read through these before deciding which is best for you. If you need assistance, please contact Hazel in human resources. She’s an expert in these matters. Are there any questions so far?

Who most likely are the listeners?

What does the speaker mean when he says, “We don’t need to discuss pay increases today”?

What does the speaker tell listeners to do?

Questions 89 through 91 refer to the following talk.

As most of you know, our resort has been conducting customer surveys over the course of this past summer. The goal of the study is to get feedback from visitors about how we can improve our facility and services. We received a lot of comments about our small and outdated swimming pool. Since so many respondents made comments about this issue, we have decided to build a new pool that’s twice the size of our current one. We are also going to enlarge our outdoor lounge area. These renovations will get underway in March because that month is in the middle of our low season. Sometime in February, I’ll send out a reminder memo to all employees about the renovations.

What did the resort ask guests to do last summer?

What is mentioned about the resort?

What will most likely happen in February?

Questions 92 through 94 refer to the following talk.

Our company makes an annual donation to support a worthy cause. This year will be no different, and we will hold a bake sale to raise funds for establishing the “Playroom of Hope” at the Hurles Children’s Hospital in Orlando. Employees from all departments will volunteer by baking items at home for the sale, such as cupcakes or cookies. We then ask that staff sell their items at designated sites around the city on December 3. Proceeds will be used to buy toys, books, and other equipment needed in the playroom. I plan to send you all an e-mail describing the hospital’s objectives and vision regarding this project. You can read over it to learn more about how the playroom will benefit children with special needs.

What is the company going to do?

What are listeners asked to do?

What will the speaker include in an e-mail?

Questions 95 through 97 refer to the following announcement and coupon.

Attention, FreshMart shoppers. The store will be closed from May 13 to 16 due to planned renovations. We will be installing a deli in the produce section. We apologize for the inconvenience and hope that the changes to the store will result in an improved shopping experience for all our customers. To celebrate the deli opening on May 17, customers will be entitled to a 50 percent discount when they purchase any deli item. Please see one of our staff at the customer service desk to pick up your coupon. Thank you.

According to the speaker, why is the store undergoing renovations?

Look at the graphic. Which information on the coupon is incorrect?

What are listeners encouraged to do?

Questions 98 through 100 refer to the following telephone message and building directory.

Good afternoon, Mr. Reynolds. This is Marsha Fields from Cline and Peterman Law Firm returning your call. I’m fine with moving our meeting about your patent from 11 a.m. Thursday to 2 p.m. Friday as you requested in your message. It will give me more time to do some research for our meeting. Um, I have a few ideas about how to resolve your patent dispute that I look forward to discussing with you. Oh, one thing I should mention… Our office is being renovated, so we are temporarily using the one that was occupied by an accounting firm. That company relocated last month and is still listed on the directory. Don’t get confused. Thanks.

Where does Marsha Fields work?

According to the speaker, what did Mr. Reynolds request?

Look at the graphic. Which office will Mr. Reynolds visit on Friday?