TL38: Part 03

Questions 32 through 34 refer to the following conversation.

Woman: Good afternoon. I’m here to drop off the car I rented for the weekend. The vehicle is an SXA 390 sedan, and my name is Jenna Clarkson.

Man: OK. I’d just like to ask you a couple of questions regarding the vehicle. First, was the car scratched or otherwise damaged while you were using it? Also, did you refill the gas tank prior to dropping it off, as is stipulated in the rental agreement?

Woman: The car is undamaged, but I unfortunately wasn’t able to put gas in the tank before coming here.

Man: Oh, then I’ll have to charge you an additional fee. Please wait a moment while I make the adjustment to your bill.

Where most likely are the speakers?

What does the man ask the woman about?

Why is the woman being charged extra?

Questions 35 through 37 refer to the following conversation.

Woman: It seems like the book fair went well overall.

Man: For the most part. However, fewer people showed up than expected. That was a bit of a letdown.

Woman: Yeah, I was a little disappointed by that as well. Personally, I think we should have advertised more for the event in order to attract more participants.

Man: That’s what I told our boss, Ms. Gabbert, a few weeks ago. I thought she would approve extra advertising. Do you have any clue as to why she didn’t?

Woman: I think she couldn’t allocate any more money to promote the fair because our budget had already been used for other projects.

What does the man say about the book fair?

Why does the man say, “Do you have any clue as to why she didn’t”?

What was Ms. Gabbert unable to do?

Questions 38 through 40 refer to the following conversation.

Man: Susan, I was very impressed with the article you composed last Thursday about popular Kentsville dining spots. Also, a lot of people have posted on social media about one of the places you mentioned, Lima Kitchen, the Peruvian restaurant that opened just recently.

Woman: Thanks, Chris. It’s nice to hear that the public is pleased with what I wrote.

Man: Given the positive feedback, maybe something similar is in order. You should write another piece about a different new dining establishment in the area.

Woman: I’ve been asked to do just that, actually. I’m about to go to our head editor’s office to discuss that assignment right now.

What did the woman do last Thursday?

According to the man, what did Lima Kitchen recently do?

What does the man mean when he says, “maybe something similar is in order”?

Questions 41 through 43 refer to the following conversation with three speakers.

Man 1: Allen and Carla, there isn’t enough space in our garage for the amount of repair work that we have been getting. What do you two think about moving to a larger facility?

Man 2: Hmm… I’m not sure. We’d probably have to move far away. I’m worried that local patrons will take their business to competitors if we relocate.

Woman: Actually, the vacant lot next door was just put up for sale. If we acquire it, we could have a bigger facility constructed on the land. That way, we would be able to expand right here.

Man 1: That would be perfect! Let’s start by determining how much the parcel of land is being sold for.

What are the speakers mainly discussing?

Why is Allen concerned?

What does the woman recommend?

Questions 44 through 46 refer to the following conversation.

Man: Good afternoon. I’m currently employed as an intern at a law firm, and I’m interested in registering for the writing course your institute offers for legal professionals.

Woman: OK. We have two courses on that subject… um, Writing 103 and 204.

Man: Yeah, I saw that when I went through your online course catalog this morning. I’d like to take the advanced class because the lower-level one covers a lot of material that I’m already familiar with. Will that be a problem?

Woman: Not at all. I’ll give you a few forms to fill out now, and then you will have four days to make the payment for the course. Once you are registered, the instructor will e-mail you further information about the class.

What does the man want to do?

What did the man do this morning?

What will the woman probably do next?

Questions 47 through 49 refer to the following conversation.

Woman: Stan, I just watched the promotional video you put together for our donut shop.

Man: What do you think of it?

Woman: It looks good, but I’m worried because the sale we’re having on cream-filled donuts isn’t mentioned in it.

Man: Unfortunately, the advertisement only runs for 30 seconds, so I couldn’t include everything.

Woman: Maybe you could edit out the part showing the inside of our business to allow for the other content.

Man: You’d be fine with that? You specifically asked for it to be included before.

Woman: Yeah, I think that’s what we need to do at this point. The sale has to take priority in the video.

Where do the speakers most likely work?

Why is the woman concerned?

What does the woman mean when she says, “I think that’s what we need to do at this point”?

Questions 50 through 52 refer to the following conversation.

Man: Hello. This is Danny Martinson calling from Westend Boutique. I’m sorry, but the evening gown you ordered online was returned to our shipping facility, as the address you entered was inaccurate.

Woman: I apologize for that. Could you please resend it? I live at 3258 Pleasant Avenue, Denver, Colorado.

Man: Certainly. It’ll take about five days to reach you.

Woman: OK, that’s acceptable. While I have you on the phone, can you explain how to use discount coupons on your website? I’ve had trouble with them in the past.

Man: Before you complete your order, click the green “Promotions” button on the bottom of the page. Then, type the coupon code into the box that appears to apply the discount and click “Submit.”

Who most likely is the man?

According to the man, what did the woman fail to do?

According to the man, what should the woman do with a code?

Questions 53 through 55 refer to the following conversation.

Man: OK, Ms. Kelly, what seems to be the problem with your wrist?

Woman: Well, it’s been bothering me a lot at my job lately. I bend my right wrist repetitively at work, so I think that might be the cause of the pain. I work in a shoe manufacturing facility, and I’m often pulling levers on massive equipment.

Man: I see. In that case, I’ll prescribe you some pain-killing medication. However, I recommend you speak with your boss about ways to ensure that the constant motions aren’t causing you any injury in the meantime.

What does the woman say about her work?

What type of business does the woman work in?

What does the man suggest the woman do?

Questions 56 through 58 refer to the following conversation.

Man: Candace, we’ve been advertising the programmer position for three weeks, but very few people have applied. Plus, none of the candidates have enough relevant work experience.

Woman: Hmm… I’ll tell representatives from the recruitment website to run the advertisement for another week. Also, I think we should consider placing the job posting on some social media sites to attract applicants.

Man: I agree. Dylan Marks from the human resources department is familiar with those types of sites. After our 10 a.m. staff meeting, I’ll ask which ones he feels are most effective.

Woman: If he offers specific suggestions, can you let me know after lunch? That way I can upload the posting this afternoon.

What issue does the man mention?

What does the woman offer to do?

What does the woman ask the man to do?

What is implied about First United Bank?

Why is the man seeking a loan?

What does Jessica tell the man to do?

Questions 62 through 64 refer to the following conversationand table.

Man: You’re watching Priority Home Shopping. Today, I’ll be talking to Madeline Hartman about her firm’s best-selling product.

Woman: That’s right. Braxton Industries’ ES32 is the first suitcase with a magnetic luggage tag, a protective cover, and a removable travel pouch.

Man: Amazing! This item certainly offers some great features.

Woman: We’ve even added a built-in battery charger. With this suitcase, travelers can charge their phones on the go.

Man: Wow! Is it available now?

Woman: Yes. And we are offering it to Priority Home Shopping viewers at 50 percent off its regular price. Interested shoppers should order soon, however, as this discount will be applicable for a limited time.

Man: When, exactly, will the sale end?

Woman: On October 1.

Who most likely is the man?

What is unique about the ES32 suitcase?

What will probably happen in October?

Questions 65 through 67 refer to the following conversation and receipt.

Man: Hello, and welcome to Engel’s Department Store. Is there anything I can help you with?

Woman: There is. I recently purchased some clothing here, and I noticed this pair of shoes was incorrectly scanned in as the more expensive deluxe version of the Wriggly line.

Man: Let me confirm the error quickly… Yes, you’re right. I apologize for the mistake. I can give you a slip indicating store credit for the difference.

Woman: That’ll do. Oh… by the way, I wanna return this shirt, which I purchased at the same time.

Man: Sorry, but sale items can’t be refunded.

Woman: Actually, this one wasn’t discounted.

What is the conversation mainly about?

What does the man offer to do?

Look at the graphic. What brand does the woman want to return?

Questions 68 through 70 refer to the following conversation and ticket.

Man: Welcome to the Dolby Music Hall. May I see your ticket, please?

Woman: Here you go. I’m really looking forward to this performance. Karl Teller is one of my favorite musicians, and I’m a longtime supporter of The Helpline Foundation.

Man: That’s great. This is the second fundraiser that we’ve held for that group. OK, you’re in seat 122, which is in section D. Just head through the main entrance and an usher will assist you. The show will start at half past seven.

Woman: Thank you. Am I allowed to bring a beverage into the auditorium? I was planning to stop by the snack bar.

Man: Sure. But please note that photography is not permitted, and you should keep your cell phone on silent mode so as not to disturb others.

Why is the performance being held?

Look at the graphic. What information is incorrectly delivered by the man?

What are audience members not permitted to do?