TL45: Part 03

Questions 32 through 34 refer to the following conversation.

Woman: Hello. I received a notice in the mail which said that my driver’s license is expiring. I’m here to renew it.

Man: Of course. Along with the expiry notification, you should have also received some renewal paperwork. I’ll need to see those completed forms to move forward with the renewal process.

Woman: Oh… I see. I must not have seen them because I only brought the notification paper.

Man: That’s fine. I’ll give you a blank form, and you can fill it out right now.

What is the woman trying to do?

What should the woman have brought?

What does the man say he will do?

Questions 35 through 37 refer to the following conversation.

Woman: Maxwell, I’m just going over the training materials for the spring new hire orientation, but I think there was a mistake on page 10.

Man: Oh, no… page 10 is the insurance coverage section, right? What was the problem?

Woman: Insurance coverage now starts at the six-month mark, not after one year. The change happened this year, but page 10 still lists the old information.

Man: I see. I’ll edit that page now so we can reprint it and add it to the booklets this afternoon.

What are the speakers preparing for?

What problem does the woman mention?

What does the man say he will do?

Questions 38 through 40 refer to the following conversation with three speakers.

Man: I really appreciate you coming in today, Ms. Campbell. I’m excited to see what you’ve come up with for the remodel.

Woman 1: Thank you for having me. And this is the interior designer I told you about—Jenna Margo.

Woman 2: Hello, Mr. Hunter. It is nice to meet you. This is the new floor plan. I’ve managed to expand the conference room without losing office space.

Man: It looks great. With all these new hires, it’s been difficult to hold meetings in that tiny room.

Woman 2: Of course, and you also wanted to add some changes to the reception area, correct?

Man: Yes, but with that addition, how long will the work take? If construction isn’t finished by May, it might interfere with the scheduled meeting.

Woman 2: It shouldn’t be a problem. I’ll show you my plan for that space before we talk about the time and cost estimates.

According to the man, why is the office being remodeled?

What additional space has the man requested to change?

According to the man, why should the work be finished before May?

Questions 41 through 43 refer to the following conversation.

Woman: Hi, Oscar. What a nice surprise! What’s that you’re working on?

Man: Hi, Maria. This is a textbook I’m studying with. I’m learning Spanish, so it’ll be easier to do business with my South American clients.

Woman: Wow, that’s great! You know I used to take classes at a local language school when I had to learn Chinese. They have really good classes at reasonable rates. Why don’t I call and ask about the Spanish program?

Man: That actually sounds great, but I can give them a call myself. Does the school have a website?

Woman: Yes. I’ll email you the information.

What goal does the man have?

What does the woman offer to do for the man?

What information does the man ask for?

Questions 44 through 46 refer to the following conversation.

Woman: Ian, have you heard the news about our travel agency’s printing company?

Man: Yes, but not in detail. What happened?

Woman: Their printing pricing has dropped thirty percent. So we are able to make our brochures for travelers with bigger fonts and in full color.

Man: Do you think this will increase customer feedback?

Woman: Yes, the printouts are very helpful for customers to understand the services that we offer.

Man: I agree with you. I will meet with our design team today and tell them to get started on a new brochure right away.

Where do the speakers most likely work?

What does the woman say has recently happened?

What does the man say he will do later today?

Questions 47 through 49 refer to the following conversation.

Woman: Hi, Kasuma. I’m calling about the coffee shop that wanted an estimate on a remodel.

Man: Hi, Anya. Did the meeting go well?

Woman: Well, it was a little frustrating. They said our rates are over their budget, but they don’t want to compromise on the quality of the materials.

Man: Oh… I see. Well, then the only thing we can do is alter the design to make it cheaper.

Woman: Yes. I think we should present them with a simpler but similar design that will cut costs.

Man: Sure. Then they can decide between that and the first one.

What service are the speakers discussing?

According to the woman, what was disappointing?

What does the woman suggest doing?

Questions 50 through 52 refer to the following conversation.

Man: Hello. I’m interested in repainting my living room. I’m looking for a neutral gray or beige color. But I’m not sure which brand or shade to choose. What would you suggest?

Woman: It depends on your price range. VeniColor has some great gray and beige shades for low prices. Tri-Hue, however, is more expensive but their products are extremely durable and come in several different finishes from matte to glossy.

Man: Oh… well I definitely prefer something that’s going to last for a while so maybe I should go with Tri-Hue.

Woman: Great choice! Why don’t I give you some paint swatches of all Tri-Hue’s grays and beiges? That way you can hold them up to your living room wall.

What is the man planning to do?

What does the man like about the product?

What does the woman offer to do for the man?

Questions 53 through 55 refer to the following conversation.

Woman: Hi, Garrett. Would you mind sitting in on the client meeting tomorrow?

Man: Sure. I’ve worked on projects for that client before, so I’m familiar with them already.

Woman: That’s why I wanted you there. You know about the previous work we’ve done for them. I’m going over tomorrow’s presentation with the team now. Will you come?

Man: Actually, I have to finish a report by the end of the day, so I don’t think I have time.

Woman: Oh… I was hoping for some input.

Man: You’ve dealt with similar clients successfully before. I am sure you will do fine.

What does the woman ask the man to do?

What does the woman plan to do today?

Why does the woman say, “Oh… I was hoping for some input”?

Questions 56 through 58 refer to the following conversation with three speakers.

Man 1: Welcome to Premium Electronics Unlimited. How may I help you?

Woman: My name is Ronda Lee. I was in a rush when I bought my new notebook computer earlier this week. I was recommended to come back and install some programs.

Man 1: I see. Our software specialist Donnie will assist you.

Man 2: Hi, Ronda. My name is Donnie. Did you bring your computer with you?

Woman: Thank you. Here it is.

Man 2: I know exactly what model this is. We have a wide variety of new software. Let me show you the different options. While you are making a decision, why don’t I go ahead and run a virus scan free of charge?

Woman: I really appreciate you doing that.

Where do the men work?

Why does the woman visit the business?

What does the woman agree to do?

Questions 59 through 61 refer to the following conversation.

Woman: Dave, Ms. Trevena in Pennington Corporation just called about her company’s new employee orientation. She likes everything about the menu except tomorrow’s lunch. She said only one vegetarian option is not enough.

Man: Really? She already approved the menu for each day.

Woman: I know… but she looked at it again today and thought it needed more different options. I asked our supplier to send us ingredients for vegetarian sandwiches, but because of the short notice they won’t get here until around eleven.

Man: Lunch starts at twelve.

Woman: I know! I’ll give her a call and let her know that it might not be possible.

What did a client dislike about a menu?

Why does the man say, “Lunch starts at 12”?

What does the woman say she will do?

Questions 62 through 64 refer to the following conversationand seating chart.

Woman: Hi, Grayson. This is Kimberly.

Man: Hi, Kimberly. I just left the office. Are you at the theater already?

Woman: Yes, I’m here. Before I left work I mentioned to my senior editor that we’re going to the show tonight. He wants us to interview the cast after the show for the newspaper. So, now we’ll be sitting in the press section closest to the stage.

Man: Really? That’s amazing! I’ve never met a famous actor in person before.

Woman: I know. It’ll be great. I left your upgraded tickets at the ticket booth. Just show your press pass to the cashier and she’ll give it to you.

Man: OK. I left my pass on my desk. I’ll go back and get it.

Woman: Hurry! The show starts in twenty minutes.

Look at the graphic. Where will the speakers sit?

What is the man surprised about?

Why will the man return to his office?

Questions 65 through 67 refer to the following conversation and sign.

Man: Alina. It’s me, Dave. I wanted to give you a call and tell you that my train has been cancelled. I have to catch the next one to Columbus so I’ll be later than planned today.

Woman: I see. Will you be able to make it to our appointment with the designers?

Man: I’m looking at the train schedule and I don’t think I’ll make it there until after lunch.

Woman: In that case, I’ll reschedule it to later in the day. I have time at two o’clock. Would that work for you?

Man: That’s great. Thanks for understanding. See you then.

Look at the graphic. What is the departure time of the train that the man will take?

What does the woman ask the man about?

What does the woman volunteer to do?

Questions 68 through 70 refer to the following conversation and receipt.

Man: Hello. Do you need help with anything?

Woman: Yes, actually. I was here yesterday afternoon and I think I was charged the wrong price. I double-checked the promotional email I received and it says jackets are 75 dollars or less.

Man: Yes, all our jackets are discounted right now. May I have a look at your receipt and the jacket you purchased?

Woman: Sure. Here they are.

Man: Hmm… I see that the price of this one was not changed.

Woman: Is it possible to refund the extra charge?

Man: Yes, of course. I’ll need to see the card you paid with and then I’ll complete the transaction.

Where did the woman learn about a discount?

Look at the graphic. Which amount should be changed?

What does the man say he will do next?