TL58: Part 03

Questions 32 through 34 refer to the following conversation.

Man: We’ve just arrived at the Cumberland House. This was the home of John Cumberland, who founded our city more than 200 years ago. It’s now been turned into a museum. Why don’t you all take a look around it for an hour or so?

Woman: Are there any pamphlets we can get to learn more about the house and its history?

Man: Yes, there are. You can pick up some free pamphlets at the information desk right beside the front door. They’ll tell you everything you need to know about this place. Be sure to be back at the bus by 11:30 so that we can depart here and visit the Landers Art Gallery next.

What is the man’s job?

What does the woman ask about?

What will happen at 11:30?

Questions 35 through 37 refer to the following conversation.

Woman: Hello. My name is Wendy Sanders, and I’d love to dedicate some time to your organization. What’s the process for becoming a volunteer?

Man: Thanks for calling, Ms. Sanders. We at the Seaside Charity Organization are always willing to accept offers to work. We’re having a fundraiser for orphans this Saturday and could use some more volunteers. Are you interested?

Woman: That sounds perfect. I have nothing scheduled for then, so I’d be glad to be of assistance.

Man: If you visit our website, you can learn about the event, and you’ll also see what kinds of volunteers we need. How about checking out our website and then calling me right back to tell me what you’d like to do?

What is the purpose of the woman’s call?

What is scheduled for Saturday?

What does the man request that the woman do?

Questions 38 through 40 refer to the following conversation.

Woman: Excuse me, but I have a ticket for the express train to Boston. Can you tell me which gate it’s leaving from?

Man: I’m very sorry, ma’am, but it pulled out of the station about three minutes ago. I’m afraid you need to wait for the next train for Boston to depart. I think that’s going to be around 7 o’clock.

Woman: Oh, no. I can’t believe I missed my train. It’s my first time to visit this station, so I got lost on my way here. Anyway, it looks like I’ve got to wait for an hour. I guess I’ve got time to grab a bite to eat.

Where does the conversation take place?

What is the woman’s problem?

What will the woman probably do next?

Questions 41 through 43 refer to the following conversation.

Man: Elaine, nobody here in the office can access the Internet again. This is the third time in four days that we’ve lost the connection. We’d better consider changing Internet providers.

Woman: I couldn’t agree more. To be honest, I was going to suggest the same thing at the staff meeting this afternoon. I even went ahead and found a company I believe would be a good fit for us.

Man: Way to show initiative, Elaine. Which company is it?

Woman: It’s Info Solutions. The law firm I was employed at prior to coming here used its services, and we never had any problems during the five years I worked there.

Where most likely are the speakers?

Why does the man praise the woman?

What does the woman say about Info Solutions?

Questions 44 through 46 refer to the following conversation.

Woman: Hello. This is the Rosedale Community Center. How may I be of assistance?

Man: Hi. Um, I’m calling to find out about the classes you’re offering this winter.

Woman: Which one are you interested in?

Man: Is it true that Cathy Pollard will be teaching a class on painting?

Woman: Yes, it is. But there’s only one spot left, so if you want to take it, you’d better sign up right now.

Man: This must be my lucky day. I’d definitely like to reserve that seat. What do you need to know?

Woman: Your name and telephone number. And I have to get your credit card information so that you can pay the $100 fee. Just so you know, the price includes the cost of the materials you’re going to use.

What is the purpose of the man’s call?

What is suggested about Ms. Pollard?

What does the man mean when he says, “This must be my lucky day”?

Questions 47 through 49 refer to the following conversation.

Woman: Why haven’t the wastebaskets been emptied? Didn’t the cleaning crew come last night?

Man: They did, but they don’t appear to have done a thorough job.

Woman: Uh-oh. Aside from not taking out the trash, what else didn’t they do?

Man: The carpet in the Sales Department wasn’t vacuumed, and the employee lounge is an absolute mess.

Woman: Didn’t we change cleaning services recently? We never had any problems with the previous company.

Man: That’s true, but B&G, Inc. raised its rates too much. That’s why we hired the new company.

Woman: Well, I’m going to give the person in charge there a call and insist that the work crews do a better job from now on. This kind of shoddy work is simply not acceptable.

Why is the woman upset?

What does the man suggest about B&G, Inc. ?

What will the woman most likely do next?

Questions 50 through 52 refer to the following conversation.

Woman: My computer just got disconnected from the Internet again. Do you know what the problem is?

Man: I haven’t the slightest idea. The same thing has also happened to me several times this morning.

Woman: We ought to do something about this.

Man: Let’s speak with the Maintenance Department. We can get a repairman here to determine the cause of the problem.

Woman: Okay. How about if you call them while I ask around to see if anyone else is having connectivity issues?

Man: Good thinking. Oh, do you happen to know the number for the Maintenance Department?

Woman: Sorry, but I’ve never called anyone there before. Just dial 0, and the receptionist can connect you.

Man: Right. Why didn’t I think of that?

What is the problem?

What does the man want to do?

What does the woman tell the man to do?

Questions 53 through 55 refer to the following conversation with three speakers.

Man 1: Here are your schedules for next week. Please note that both of you are working slightly different shifts than normal.

Man 2: Why did they change?

Man 1: We’ve got many new employees, and you’re our most experienced workers. I want you two working different shifts to provide as much assistance as possible for the inexperienced people.

Woman: Um, Brad, there’s a slight problem here.

Man 1: What is it?

Woman: I can’t work on Wednesday evening. My sister is flying in from Sydney, and I have to pick her up then. Did you forget I mentioned this to you earlier in the week?

Man 1: Yeah, it completely slipped my mind.

Man 2: I can switch shifts with you on Wednesday, Stacy.

Woman: Thanks so much, Dean. You’re a lifesaver.

What are the speakers discussing?

According to the woman, what is the problem?

Why is the woman pleased?

Questions 56 through 58 refer to the following conversation.

Man: We need to add one more person to the negotiating team heading to Madrid tomorrow. Who would be ideal?

Woman: Ray Walker would make a great addition to the team. How about asking him?

Man: I did, but he informed me that his passport has expired. I also considered asking Tina Andrews, but she doesn’t speak the language there.

Woman: Oh… The person ought to speak Spanish. Well, I took a few semesters in college, and I’ve vacationed in Spain three times.

Man: That’s sufficient. You have a passport, don’t you?

Woman: Yes, and it’s not going to expire for a couple more years.

Man: Great. You’re on the team. I’ll tell Diana Matthews that you’re going with her. You’d better leave work immediately so that you can pack your bags.

When is the negotiating team going to go to Madrid?

Why does the man say, “That’s sufficient”?

What does the man suggest that the woman do?

Questions 59 through 61 refer to the following conversation.

Woman: Good morning, sir. Where are you headed today?

Man: I’m going on a business trip to Tokyo. Here are my ticket and passport.

Woman: Thank you very much. Do you have any luggage to check?

Man: I’ve got one bag here that I need to check in, and I’m carrying my laptop on board with me.

Woman: Okay. Let me get a luggage tag for you… Oh, I’m sorry, sir, but your bag weighs too much. You’re only allowed 20 kilograms, but it weighs 23 kilograms.

Man: Should I remove some of my belongings?

Woman: You can either do that, or you can pay an overweight bag fee.

Man: I’ll pay the fee. How much do I owe?

Woman: That will be forty-five dollars, please.

Where most likely does the conversation take place?

What does the man suggest?

What does the woman request that the man do?

Questions 62 through 64 refer to the following conversation with three speakers.

Woman: Now that you’ve seen my presentation, do you have any questions about the DV5000?

Man 1: How is our product different from the other ones on the market?

Woman: It’s capable of ironing clothes in less time than any other products.

Man 2: How does it do that?

Woman: Simple. It uses more heat than other irons, so that lets it remove wrinkles from clothes more quickly.

Man 1: Can’t that hurt the people using it? We don’t want anyone getting severe burns.

Woman: That’s a distinct possibility. However, we’re planning to market it to dry cleaners and other professionals. They know how to take the proper precautions.

Man 2: So the DV5000 isn’t for home use?

Woman: Precisely. We anticipate 98% of all sales will be to professional users.

What is suggested about the speakers?

What does the woman mean when she says, “That’s a distinct possibility”?

What is mentioned about the DV5000?

Questions 65 through 67 refer to the following conversation and map.

Woman: Pardon me, but would you happen to know this part of town well? I’m visiting this neighborhood for the first time, and I’m afraid I’ve gotten lost.

Man: I should be able to provide some assistance. Where are you heading?

Woman: I’m looking for the local branch of Trust Bank. I thought it was here on State Street, but that doesn’t seem to be the case.

Man: Ah, it used to be here, but it moved to another building in November.

Woman: I see. Does that building happen to be nearby?

Man: Yes, you can walk there easily. Go straight to the corner and take a right on Carter Street. You want the second building on the left-hand side of the street.

Woman: Thank you for your assistance. You’ve been a tremendous help.

Where most likely are the speakers?

What does the man say about the bank?

Look at the graphic. Where is the woman’s final destination?

Questions 68 through 70 refer to the following conversation and graph.

Man: How were our sales during the past seven days?

Woman: As you can see on the graph, we sold more than $25,000 in clothes last week.

Man: That’s incredible. We’ve never had a week that good before, have we?

Woman: I don’t believe so. We appear to be gaining popularity with many shoppers in the mall.

Man: And it looks like we sold more men’s clothes than anything else. I never imagined that would happen.

Woman: Actually, there’s a mistake on the graph you’re looking at.

Man: What’s wrong with it?

Woman: The figure you’re looking at has been labeled incorrectly. We need to reverse the numbers for men’s and women’s clothes.

Man: I see. Okay, the new numbers make a lot more sense now.

Woman: You’re right. Still, the numbers are all positive and have been improving recently.

What are the speakers mainly discussing?

What is suggested about the store?

Look at the graphic. What was the value of the men’s clothes sold last week?