TL59: Part 04

Questions 71 through 73 refer to the following telephone message.

Phillipe, this is Fred Reynolds in Marketing. I’m calling regarding the work I’m doing on the Simpson project. I’m afraid I’m going to require an extension. Instead of finishing the work on Friday as we had originally discussed, I’d like to change the due date to next Wednesday. I apologize for requesting this change, but Tina Westerly, the head of my department, just assigned me to work with Dave Powers in Accounting on his project. Apparently, Dave is progressing slowly and is way behind schedule, and she wants it done no later than Thursday. Once we complete it, I can resume working on our project.

What is the purpose of the call?

Where most likely does Tina Westerly work?

What does the speaker say he needs to do?

Questions 74 through 76 refer to the following advertisement.

Are you tired of high prices and poor quality? Then you should visit West Side Auto Repairs. We’ll provide you with the highest quality in auto care, but we won’t overcharge you. In fact, our rates are much lower than those of our competitors. The mechanics here have several years of experience and are qualified to work on automobiles, trucks, motorcycles, and even buses. Before they make any repairs to your vehicle, they’ll tell you exactly what needs to be done and how much it will cost. So come to West Side Auto Repairs for top-quality service. We’re located at 899 Beacon Street and never close.

What does the speaker say about the mechanics at West Side Auto Repairs?

What will the mechanics do before working on a vehicle?

What is indicated about West Side Auto Repairs?

Questions 77 through 79 refer to the following talk.

We’ve taken on more than 75 new employees in the past two months since we’ve been expanding recently. Not everyone’s working out well, though. We’ve been receiving complaints from other employees about the low quality of work several individuals are doing. So those of you here now have an additional duty: you need to work closely with the new employees in your department and act as mentors for them. Train them properly so that we can reduce the number of errors they’re making. I’d appreciate it if you would do that for me. Otherwise, we’ll be obligated to terminate some of them.

What is the speaker mainly discussing?

What does the speaker mean when she says, “I’d appreciate it if you would do that for me”?

What does the speaker suggest may happen?

Questions 80 through 82 refer to the following announcement.

Ladies and gentlemen, your attention, please. It has been brought to our attention that a black SUV has been parked right in front of the shop. This is a no-parking zone, and we request that the owner of the vehicle immediately move it. The vehicle’s license plate is 595-M87. If the car is not moved within the next five minutes, we will call a tow truck, and the vehicle will be removed at the owner’s expense. Once again, will the owner of the black SUV parked in front of the front doors please return to your vehicle and park it elsewhere? Thank you.

Where most likely does this talk take place?

What is the problem?

What does the speaker request?

Questions 83 through 85 refer to the following excerpt from a meeting.

The numbers for the month of July are in, and they’re worse than expected. Revenues declined by more than 25%, and we posted a loss of nearly half a million dollars. That’s the worst month we’ve had in the past six years. The reason for this decline has to do with the negative response of consumers to our newest product line. It’s widely considered user-unfriendly, and people think it’s overpriced as well. That’s having a negative effect on our other products because consumers are avoiding buying anything made by us. How about brainstorming on how to solve this problem right now?

What does the speaker mention about the company’s recent performance?

How do customers feel about the new product line?

What does the speaker ask the listeners to do?

Questions 86 through 88 refer to the following telephone message.

Hi, Amy. This is Sam Chu. It was just brought to my attention that you weren’t invited to the staff dinner we’re having after work tonight. I apologize for the oversight. I’m not sure how that happened. Anyway, we’d love for you to be in attendance. We’re getting together at the Mesa Steakhouse at 6:30. If you don’t know where it is, ask Cathy or me, and one of us can provide you with directions. Or you can ride along with someone else who’s driving. Would you mind calling me back at extension 689 to confirm that you can make it to tonight’s event? I’d appreciate that.

What is going to happen at 6:30?

Why does the speaker say, “I’m not sure how that happened”?

What does the speaker suggest that Amy do?

Questions 89 through 91 refer to the following introduction.

Thank you for coming, ladies and gentlemen. I’m pleased with the turnout to today’s event. I hope those of you in the back can hear me all right. It’s now time for the main event. David Hooper, the author of the recently released novel Winter’s End, is going to read some excerpts from his book. After he completes that, Mr. Hooper has agreed to answer some of your questions for a few minutes. And please be aware that all of Mr. Hooper’s books are available for purchase at the front counter. Now, won’t you please give a big round of applause for Mr. David Hooper?

Where most likely does this talk take place?

What will Mr. Hooper do first?

What does the speaker say about Mr. Hooper’s books?

Questions 92 through 94 refer to the following traffic report and map.

This is Crystal Wallace in the WTRE helicopter providing you with a bird’s-eye view of traffic in the city. Right now, traffic on Main Street is moving fairly well considering that it’s rush hour. It’s backed up about five minutes on both Oak Street and Wadley Road, though. And there’s a four-car accident on Gold Street right now, so traffic moving northbound is stopped for several blocks. I highly recommend that drivers seek alternative routes and avoid that part of the city. I’ll be back in fifteen minutes with another rush-hour update.

Where is Ms. Wallace?

Look at the graphic. Which part of the city had a traffic accident?

When will Ms. Wallace make another traffic report?

Questions 95 through 97 refer to the following telephone message and order form.

Hello. My name is Nick Tenaglia. I’m calling regarding order number 985020. I purchased several items two days ago, and they just arrived in the mail a few minutes ago. I must admit that I’m highly impressed with the speed of the delivery. Unfortunately, it appears as though the person who packed the order wasn’t particularly careful. I ordered some 10-inch dinner plates, but only a dozen of them were actually in the box. How do I go about getting the other plates that I bought and paid for? I would appreciate receiving a call to inform me about this issue. Thank you. Goodbye.

What does the speaker indicate about the delivery?

Look at the graphic. How many new items does Mr. Tenaglia need?

What does the speaker want?

Questions 98 through 100 refer to the following announcement and schedule.

Welcome, everyone, to the fifth annual workshop for creative writers. We’ve got a great day filled with exciting events in store for you. In a few minutes, we’re going to start today’s workshop with a short talk by Mary Lattimore, one of the best-known poets in the state. She’s going to talk about how to develop a creative mindset. After she’s done, we’ll listen to Ronald Devers, who’s going to chat about making outlines for essays. There’s one change to the schedule though. Lisa Delacruz’s train has been delayed, so she’s going to switch times with Mark Haverford.

What is the purpose of the talk?

Who is Mary Lattimore?

Look at the graphic. What time is Lisa Delacruz going to speak?