Quiz Summary
0 of 21 Questions completed
Questions:
Information
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
Results
Results
0 of 21 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Categories
- Not categorized 0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 16
- 17
- 18
- 19
- 20
- 21
- Current
- Review
- Answered
- Correct
- Incorrect
-
Question 1 of 21
1. Question
Questions 147 and 148 refer to the following email:
PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.From: Baltasar Ibarrola
To: Agnes Laval
Subject: installation – error
Date: November 20, 11:09 a.m.Hello Agnes.
I am having troubles installing the upgrade for our database management software and thought you might be able to help me. As per your instructions, I launch the .exe file and choose the software language. Then the installer offers to select the folder in which the software should be installed: however, whatever folder I choose, I get the message “An error has occurred.” and the installation stops.
Have you run into this situation before? If yes, how did you solve it? If no, would you have any wild guess as for what I should do? Your help would be greatly appreciated.
Thank you.
Baltasar147. Why is Mr. Ibarrola sending this email?
CorrectIncorrect -
Question 2 of 21
2. Question
From: Baltasar Ibarrola
To: Agnes Laval
Subject: installation – error
Date: November 20, 11:09 a.m.Hello Agnes.
I am having troubles installing the upgrade for our database management software and thought you might be able to help me. As per your instructions, I launch the .exe file and choose the software language. Then the installer offers to select the folder in which the software should be installed: however, whatever folder I choose, I get the message “An error has occurred.” and the installation stops.
Have you run into this situation before? If yes, how did you solve it? If no, would you have any wild guess as for what I should do? Your help would be greatly appreciated.
Thank you.
Baltasar148. What can be assumed about Ms. Laval?
CorrectIncorrect -
Question 3 of 21
3. Question
!(Use dark mode(In-App)for easier reading 🙂 Obs: The Moon (On the Top Of Site)!
Questions 149 and 150 refer to the following text message exchange:
Missed call from Abdel, (8:13 a.m.)
Radek (8:14 a.m.) – Hi Abdel. Sorry, can’t talk now. I am at the doctor’s waiting room. Is it urgent?
Abdel (8:15 a.m.) – Actually it is. We are expecting you for security checks, remember?
Radek (8:16 a.m.) – I am not sure I understand. Cyril knew I would be absent this morning. He authorized it himself.
Abdel (8:20 a.m.) – Ah… My apologies. I have not been informed. But we are missing a security agent here at the building entrance.
Radek (8:22 a.m.) – I think Cyril mentioned that Bobby could replace me. Isn’t he there?
Abdel (8:28 a.m.) – He actually walked in 5 minutes ago and explained the situation. I am very sorry to have troubled you.
149. In his 8:15 message, what does Abdel mean by saying, “Actually it is“?
CorrectIncorrect -
Question 4 of 21
4. Question
!(Use dark mode(In-App)for easier reading 🙂 Obs: The Moon (On the Top Of Site)!
Missed call from Abdel, (8:13 a.m.)
Radek (8:14 a.m.) – Hi Abdel. Sorry, can’t talk now. I am at the doctor’s waiting room. Is it urgent?
Abdel (8:15 a.m.) – Actually it is. We are expecting you for security checks, remember?
Radek (8:16 a.m.) – I am not sure I understand. Cyril knew I would be absent this morning. He authorized it himself.
Abdel (8:20 a.m.) – Ah… My apologies. I have not been informed. But we are missing a security agent here at the building entrance.
Radek (8:22 a.m.) – I think Cyril mentioned that Bobby could replace me. Isn’t he there?
Abdel (8:28 a.m.) – He actually walked in 5 minutes ago and explained the situation. I am very sorry to have troubled you.
150. Among the people mentioned in the messages, who is most likely the supervisor?
CorrectIncorrect -
Question 5 of 21
5. Question
Questions 151 and 152 refer to the following notice:
Due to inclement weather, bus and metro services have been cancelled for Monday morning through to Wednesday morning. The weather service has indicated that a monumental winter storm will be hitting the city and will drop a record amount of snow, sleet, and hail on the metro area. Residents are encouraged to stay indoors and only go out in absolute emergency situations. Updates about city services and road closures will be available on the city’s website as well as on the city’s emergency radio station.
151. For how long will the storm last?
CorrectIncorrect -
Question 6 of 21
6. Question
Due to inclement weather, bus and metro services have been cancelled for Monday morning through to Wednesday morning. The weather service has indicated that a monumental winter storm will be hitting the city and will drop a record amount of snow, sleet, and hail on the metro area. Residents are encouraged to stay indoors and only go out in absolute emergency situations. Updates about city services and road closures will be available on the city’s website as well as on the city’s emergency radio station.
152. What would be an acceptable situation for residents to go outside during the inclement weather?
CorrectIncorrect -
Question 7 of 21
7. Question
Questions 153 and 154 refer to the following online form:
Thank you for using LPV ISP services!
Please fill in this questionnaire to help us better serve our customers’ needs.Your name: Hsiu Lang
You have been a customer since: April 25, 2016For how many hours per day do you use the LPV Internet connection, on all devices?
□Less than 1 hour □1*3 hours □4*6 hours ❌7-10 hours □Over 10 hoursHow satisfied are you with your Internet connection speed?
□Not satisfied □Fairly satisfied ❌Very satisfiedHow satisfied are you with your mobile Internet coverage?
□ Not satisfied ❌ Fairly satisfied □ Very satisfied
What can we do to improve our services?
Make customer service representatives more available on the phone during shutdowns and
other inconveniences.153. What is the purpose of this form?
CorrectIncorrect -
Question 8 of 21
8. Question
Thank you for using LPV ISP services!
Please fill in this questionnaire to help us better serve our customers’ needs.Your name: Hsiu Lang
You have been a customer since: April 25, 2016For how many hours per day do you use the LPV Internet connection, on all devices?
□Less than 1 hour □1*3 hours □4*6 hours ❌7-10 hours □Over 10 hoursHow satisfied are you with your Internet connection speed?
□Not satisfied □Fairly satisfied ❌Very satisfiedHow satisfied are you with your mobile Internet coverage?
□ Not satisfied ❌ Fairly satisfied □ Very satisfied
What can we do to improve our services?
Make customer service representatives more available on the phone during shutdowns and
other inconveniences.154. What problem does Hsiu Lang point at?
CorrectIncorrect -
Question 9 of 21
9. Question
Questions 155 through 157 refer to the following email:
Hi Guillermo,
It’s nice to hear from you. Sorry it’s been so long since our last email exchange. Things have been a bit crazy at the office. We were awarded a major contract last month that we had been bidding on for quite a while. It was exciting to land the big fish, but now it means that we’ve really had to buckle down and get to work to meet all the deadlines. We were the smallest company bidding for the job, but I think they liked that we are family-owned and -run. The first stage of the project is due in three weeks so we’ve been researching and doing an analysis of what was missing from previous marketing campaigns and what we can add to make this new campaign more successful. We’ve really been missing you around the office. We could use your expertise right about now. I’m sure you’re enjoying your new job as stay-at-home dad, but if you ever decide to come back to work, you always have a spot here.
Until next time, my friend!
Louis155. What has recently happened at Louis’s company?
CorrectIncorrect -
Question 10 of 21
10. Question
Hi Guillermo,
It’s nice to hear from you. Sorry it’s been so long since our last email exchange. Things have been a bit crazy at the office. We were awarded a major contract last month that we had been bidding on for quite a while. It was exciting to land the big fish, but now it means that we’ve really had to buckle down and get to work to meet all the deadlines. We were the smallest company bidding for the job, but I think they liked that we are family-owned and -run. The first stage of the project is due in three weeks so we’ve been researching and doing an analysis of what was missing from previous marketing campaigns and what we can add to make this new campaign more successful. We’ve really been missing you around the office. We could use your expertise right about now. I’m sure you’re enjoying your new job as stay-at-home dad, but if you ever decide to come back to work, you always have a spot here.
Until next time, my friend!
Louis156. What sort of work does the company do?
CorrectIncorrect -
Question 11 of 21
11. Question
Hi Guillermo,
It’s nice to hear from you. Sorry it’s been so long since our last email exchange. Things have been a bit crazy at the office. We were awarded a major contract last month that we had been bidding on for quite a while. It was exciting to land the big fish, but now it means that we’ve really had to buckle down and get to work to meet all the deadlines. We were the smallest company bidding for the job, but I think they liked that we are family-owned and -run. The first stage of the project is due in three weeks so we’ve been researching and doing an analysis of what was missing from previous marketing campaigns and what we can add to make this new campaign more successful. We’ve really been missing you around the office. We could use your expertise right about now. I’m sure you’re enjoying your new job as stay-at-home dad, but if you ever decide to come back to work, you always have a spot here.
Until next time, my friend!
Louis157. What can be inferred about Guillermo?
CorrectIncorrect -
Question 12 of 21
12. Question
Questions 158 through 160 refer to the following memo:
Dear Team,
The last few years have been hard. The housing market stagnated, and sales were at an all-time low. Finally, sales have begun to pick up and houses are once again moving on and off the market Our customers are getting prices that are much closer to what they deserve for their homes, and we are able to grow our list of satisfied clients. It is definitely still a buyer’s market and will stay that way until prices come back up to where they should be. That being said, people are finally feeling more financially stable and in a better position to buy a new home. The banks are starting to give loans once more, and the dream of owning a home is becoming a reality for many people. This company has seen some great success over the past year, and this could not have been done without you, the talented realtors who work days, nights, and weekends to get homes sold. We thank you for all that you do and look forward to an even better year next year.
Management
158. What can be inferred about home prices?
CorrectIncorrect -
Question 13 of 21
13. Question
Dear Team,
The last few years have been hard. The housing market stagnated, and sales were at an all-time low. Finally, sales have begun to pick up and houses are once again moving on and off the market Our customers are getting prices that are much closer to what they deserve for their homes, and we are able to grow our list of satisfied clients. It is definitely still a buyer’s market and will stay that way until prices come back up to where they should be. That being said, people are finally feeling more financially stable and in a better position to buy a new home. The banks are starting to give loans once more, and the dream of owning a home is becoming a reality for many people. This company has seen some great success over the past year, and this could not have been done without you, the talented realtors who work days, nights, and weekends to get homes sold. We thank you for all that you do and look forward to an even better year next year.
Management
159. What is one reason people are able to buy homes again?
CorrectIncorrect -
Question 14 of 21
14. Question
Dear Team,
The last few years have been hard. The housing market stagnated, and sales were at an all-time low. Finally, sales have begun to pick up and houses are once again moving on and off the market Our customers are getting prices that are much closer to what they deserve for their homes, and we are able to grow our list of satisfied clients. It is definitely still a buyer’s market and will stay that way until prices come back up to where they should be. That being said, people are finally feeling more financially stable and in a better position to buy a new home. The banks are starting to give loans once more, and the dream of owning a home is becoming a reality for many people. This company has seen some great success over the past year, and this could not have been done without you, the talented realtors who work days, nights, and weekends to get homes sold. We thank you for all that you do and look forward to an even better year next year.
Management
160. Who is the audience for this memo?
CorrectIncorrect -
Question 15 of 21
15. Question
Questions 161 through 163 refer to the following announcement:
Research Labs is happy to announce that the Summer Internship Program is now accepting applications. This is one of the most highly regarded programs for up-and-coming scientists and researchers in the country. __1__ Each year, we receive thousands of applications for the program and select the top 15 candidates to bring in for interviews. With only 5 internship slots available. It is always a challenge to select from the extremely qualified candidates. ___2___ We select interns based on their previous experience, research interests, expected fit into our company culture, and uniqueness of their applications. When applying, be sure to note any academic achievements you have earned as well as any stand-out research you have conducted. ___3___ Application status can be checked online and will be updated as your application moves through the process. You will receive an email if you have been selected to come in for an Interview. Thank you for your interest in our program. We hope to work with you soon. ___4___
161. For what sort of work will the intern be responsible?
CorrectIncorrect -
Question 16 of 21
16. Question
Research Labs is happy to announce that the Summer Internship Program is now accepting applications. This is one of the most highly regarded programs for up-and-coming scientists and researchers in the country. __1__ Each year, we receive thousands of applications for the program and select the top 15 candidates to bring in for interviews. With only 5 internship slots available. It is always a challenge to select from the extremely qualified candidates. ___2___ We select interns based on their previous experience, research interests, expected fit into our company culture, and uniqueness of their applications. When applying, be sure to note any academic achievements you have earned as well as any stand-out research you have conducted. ___3___ Application status can be checked online and will be updated as your application moves through the process. You will receive an email if you have been selected to come in for an Interview. Thank you for your interest in our program. We hope to work with you soon. ___4___
162. How many interns will the company accept?
CorrectIncorrect -
Question 17 of 21
17. Question
Research Labs is happy to announce that the Summer Internship Program is now accepting applications. This is one of the most highly regarded programs for up-and-coming scientists and researchers in the country. __1__ Each year, we receive thousands of applications for the program and select the top 15 candidates to bring in for interviews. With only 5 internship slots available. It is always a challenge to select from the extremely qualified candidates. ___2___ We select interns based on their previous experience, research interests, expected fit into our company culture, and uniqueness of their applications. When applying, be sure to note any academic achievements you have earned as well as any stand-out research you have conducted. ___3___ Application status can be checked online and will be updated as your application moves through the process. You will receive an email if you have been selected to come in for an Interview. Thank you for your interest in our program. We hope to work with you soon. ___4___
163. There are four positions in the text, marked (1), (2), (3), and |4). In which position does the following phrase best fit? We encourage applications including recommendations from previous research positions as well as from current or previous professors.
CorrectIncorrect -
Question 18 of 21
18. Question
Questions 164 through 167 refer to the following notice:
The full list of benefits and the explanations of each benefit can be found in the employee handbook that was given out at your orientation. If you have misplaced your handbook or would like another copy, please request one from HR. As stated on page 70 of your handbook, only full-time employees are entitled to full benefits. A full-time employee is someone who works at least 40 hours a week. All other employees – those who work less than 40 hours a week or “part-time” as well as contractors – are not entitled to full benefits. Employees have the option of negotiating some sort of perks package during the hiring process. In the past, part-time employees have been awarded certain healthcare benefits provided that those benefits were in direct accordance to health risks posed by the job. These benefits exceptions must be cleared through management and cannot be authorized by Human Resources. Any questions about benefits should be directed to your Human Resources Representative. Please be aware that most concerns are addressed in the employee handbook in the Frequently Asked Questions section. It is recommended you consult this before talking to an HR representative.
164. What is assumed is this notice?
CorrectIncorrect -
Question 19 of 21
19. Question
The full list of benefits and the explanations of each benefit can be found in the employee handbook that was given out at your orientation. If you have misplaced your handbook or would like another copy, please request one from HR. As stated on page 70 of your handbook, only full-time employees are entitled to full benefits. A full-time employee is someone who works at least 40 hours a week. All other employees – those who work less than 40 hours a week or “part-time” as well as contractors – are not entitled to full benefits. Employees have the option of negotiating some sort of perks package during the hiring process. In the past, part-time employees have been awarded certain healthcare benefits provided that those benefits were in direct accordance to health risks posed by the job. These benefits exceptions must be cleared through management and cannot be authorized by Human Resources. Any questions about benefits should be directed to your Human Resources Representative. Please be aware that most concerns are addressed in the employee handbook in the Frequently Asked Questions section. It is recommended you consult this before talking to an HR representative.
165. Where can a replacement employee handbook be obtained?
CorrectIncorrect -
Question 20 of 21
20. Question
The full list of benefits and the explanations of each benefit can be found in the employee handbook that was given out at your orientation. If you have misplaced your handbook or would like another copy, please request one from HR. As stated on page 70 of your handbook, only full-time employees are entitled to full benefits. A full-time employee is someone who works at least 40 hours a week. All other employees – those who work less than 40 hours a week or “part-time” as well as contractors – are not entitled to full benefits. Employees have the option of negotiating some sort of perks package during the hiring process. In the past, part-time employees have been awarded certain healthcare benefits provided that those benefits were in direct accordance to health risks posed by the job. These benefits exceptions must be cleared through management and cannot be authorized by Human Resources. Any questions about benefits should be directed to your Human Resources Representative. Please be aware that most concerns are addressed in the employee handbook in the Frequently Asked Questions section. It is recommended you consult this before talking to an HR representative.
166. What benefits have been negotiated in the past by part-time employees?
CorrectIncorrect -
Question 21 of 21
21. Question
The full list of benefits and the explanations of each benefit can be found in the employee handbook that was given out at your orientation. If you have misplaced your handbook or would like another copy, please request one from HR. As stated on page 70 of your handbook, only full-time employees are entitled to full benefits. A full-time employee is someone who works at least 40 hours a week. All other employees – those who work less than 40 hours a week or “part-time” as well as contractors – are not entitled to full benefits. Employees have the option of negotiating some sort of perks package during the hiring process. In the past, part-time employees have been awarded certain healthcare benefits provided that those benefits were in direct accordance to health risks posed by the job. These benefits exceptions must be cleared through management and cannot be authorized by Human Resources. Any questions about benefits should be directed to your Human Resources Representative. Please be aware that most concerns are addressed in the employee handbook in the Frequently Asked Questions section. It is recommended you consult this before talking to an HR representative.
167. Where should employees go first to get questions answered?
CorrectIncorrect