TR15: Part 07
TR15: Part 07
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Question 1 of 54
1. Question
Questions 147-148 refer to the following e-mail.
To: [email protected] From: [email protected] Subject: Seminar Opportunity Date: February 5 Dear Female Employees,
Only one week remains until registration will be closed for the Women’s Leadership Seminar. This seminar is offered free of charge to all of our female employees at Simnet Solutions. To accommodate our female employees’ busy schedules, identical seminars will be held on two different dates — February 21 and February 23.
In order to register for this specially designed seminar, you must e-mail James Taylor in human resources by 5:00 P.M. on February 12. This seminar will teach our female employees about how to communicate with confidence and credibility in the workplace.
The Simnet Solutions Management Team
What is indicated about the seminar?
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Question 2 of 54
2. Question
To: [email protected] From: [email protected] Subject: Seminar Opportunity Date: February 5 Dear Female Employees,
Only one week remains until registration will be closed for the Women’s Leadership Seminar. This seminar is offered free of charge to all of our female employees at Simnet Solutions. To accommodate our female employees’ busy schedules, identical seminars will be held on two different dates — February 21 and February 23.
In order to register for this specially designed seminar, you must e-mail James Taylor in human resources by 5:00 P.M. on February 12. This seminar will teach our female employees about how to communicate with confidence and credibility in the workplace.
The Simnet Solutions Management Team
When will the free registration offer end?
CorrectIncorrect -
Question 3 of 54
3. Question
Questions 149-150 refer to the following text message chain.
Kyle 2:42
Nancy, it’s Kyle. I’m in conference room B setting up for the meeting at 5. The projector doesn’t work. Can you search for another in the supply room?Nancy 2:45
Hey. No problem, I’m headed there now.Kyle 2:46
Thanks, I really appreciate it.Nancy 2:57
Kyle, there are no projectors here. I’ve called the IT department and asked if they have any spare ones. I’ll get back to you when I get a reply.Kyle 3:00
Thanks again. Oh and can you check for extra microphones?Nancy 3:08
There are two here. I’ll take them both. Meanwhile, the IT department says they don’t have extra projectors but they’ll send a guy down now to check what’s wrong. They say it worked fine at yesterday’s presentation.Kyle 3:09
Great! I’ll see you soon then.Where most likely is Nancy?
CorrectIncorrect -
Question 4 of 54
4. Question
Kyle 2:42
Nancy, it’s Kyle. I’m in conference room B setting up for the meeting at 5. The projector doesn’t work. Can you search for another in the supply room?Nancy 2:45
Hey. No problem, I’m headed there now.Kyle 2:46
Thanks, I really appreciate it.Nancy 2:57
Kyle, there are no projectors here. I’ve called the IT department and asked if they have any spare ones. I’ll get back to you when I get a reply.Kyle 3:00
Thanks again. Oh and can you check for extra microphones?Nancy 3:08
There are two here. I’ll take them both. Meanwhile, the IT department says they don’t have extra projectors but they’ll send a guy down now to check what’s wrong. They say it worked fine at yesterday’s presentation.Kyle 3:09
Great! I’ll see you soon then.What did Nancy mean when she said “I’m headed there now”?
CorrectIncorrect -
Question 5 of 54
5. Question
Questions 151-152 refer to the following ticket.
Purchased by: Tim BaileyTate Theater
The Kelly Cooper Concert
Time: 7:00 P.M.
Date: Friday, May 20
Section: General Admission
Row: F
Seat: 26– Guests seated in general admission should arrive at least 30 minutes before the concert begins.
– For those coming by car, the location of the theater can be found on our website at www.tatetheater.com.
– All ticket sales are non-refundable.
What is Mr. Bailey advised to do?
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Question 6 of 54
6. Question
Purchased by: Tim BaileyTate Theater
The Kelly Cooper Concert
Time: 7:00 P.M.
Date: Friday, May 20
Section: General Admission
Row: F
Seat: 26– Guests seated in general admission should arrive at least 30 minutes before the concert begins.
– For those coming by car, the location of the theater can be found on our website at www.tatetheater.com.
– All ticket sales are non-refundable.
According to the ticket, what can be viewed on the theater’s website?
CorrectIncorrect -
Question 7 of 54
7. Question
Questions 153-154 refer to the following information.
Gilmore Good Buy
Order Confirmation
Name: Jenny Collins
Customer ID: F833J
Address: 808 Columbus Avenue, New York, NY 10025
Order date: August 22Item(s) Price Springform pans (5 @ $5.00 each) $25.00 4 oz. cocoa butter $10.99 Confectioner’s glaze (3 @ $5.90 each)* $17.70 Cupcake pans (2 @ $4.00 each) $8.00 Merchandise Total $61.69 Delivery $8.99 Total $70.68 Payment: Credit Card XXXX XXXX XXXX 4026
* Notes: Will be delivered at a quicker speed to prevent melting or damage
What kind of business are the items most likely intended for?
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Question 8 of 54
8. Question
Gilmore Good Buy
Order Confirmation
Name: Jenny Collins
Customer ID: F833J
Address: 808 Columbus Avenue, New York, NY 10025
Order date: August 22Item(s) Price Springform pans (5 @ $5.00 each) $25.00 4 oz. cocoa butter $10.99 Confectioner’s glaze (3 @ $5.90 each)* $17.70 Cupcake pans (2 @ $4.00 each) $8.00 Merchandise Total $61.69 Delivery $8.99 Total $70.68 Payment: Credit Card XXXX XXXX XXXX 4026
* Notes: Will be delivered at a quicker speed to prevent melting or damage
What is indicated about the order?
CorrectIncorrect -
Question 9 of 54
9. Question
Questions 155-157 refer to the following article.
Community Victory
After a months-long battle to stop the development of a new shopping mall on the location of the former Rivervalley Courthouse, residents, local businesses, and civic groups are cheering the decision to keep the 150-year-old building intact. – [1] – “We’re disappointed,” added Branford Construction’s CEO. “We felt that the community would benefit and grow, but obviously, residents want to preserve their history and I respect that.”
Instead, efforts are being made to restore the old deserted courthouse to its former glory. – [2] – “The community is getting together for this and we are collecting donations to have the building renovated,” said local resident Enid Tran. “We hope to make a public library or school out of the building.”
– [3] – “It’s been here for as long as I can remember. In fact, my grandfather worked as a clerk there,” added a local business owner, Kevin Lamb. “It’s an iconic symbol of our community and we don’t want it destroyed.” The community has already raised over $100,000 through an online petition and donations keep pouring in. – [4] – The community hopes that restoration of the building begins within the next couple of months.
What is indicated about the old courthouse?
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Question 10 of 54
10. Question
Community Victory
After a months-long battle to stop the development of a new shopping mall on the location of the former Rivervalley Courthouse, residents, local businesses, and civic groups are cheering the decision to keep the 150-year-old building intact. – [1] – “We’re disappointed,” added Branford Construction’s CEO. “We felt that the community would benefit and grow, but obviously, residents want to preserve their history and I respect that.”
Instead, efforts are being made to restore the old deserted courthouse to its former glory. – [2] – “The community is getting together for this and we are collecting donations to have the building renovated,” said local resident Enid Tran. “We hope to make a public library or school out of the building.”
– [3] – “It’s been here for as long as I can remember. In fact, my grandfather worked as a clerk there,” added a local business owner, Kevin Lamb. “It’s an iconic symbol of our community and we don’t want it destroyed.” The community has already raised over $100,000 through an online petition and donations keep pouring in. – [4] – The community hopes that restoration of the building begins within the next couple of months.
In which of the positions marked [1], [2], [3] and [4] does the following sentence belong? “Branford Construction, the development company that originally planned to build the shopping mall, is looking to build the mall outside of the River Valley Community.”
CorrectIncorrect -
Question 11 of 54
11. Question
Community Victory
After a months-long battle to stop the development of a new shopping mall on the location of the former Rivervalley Courthouse, residents, local businesses, and civic groups are cheering the decision to keep the 150-year-old building intact. – [1] – “We’re disappointed,” added Branford Construction’s CEO. “We felt that the community would benefit and grow, but obviously, residents want to preserve their history and I respect that.”
Instead, efforts are being made to restore the old deserted courthouse to its former glory. – [2] – “The community is getting together for this and we are collecting donations to have the building renovated,” said local resident Enid Tran. “We hope to make a public library or school out of the building.”
– [3] – “It’s been here for as long as I can remember. In fact, my grandfather worked as a clerk there,” added a local business owner, Kevin Lamb. “It’s an iconic symbol of our community and we don’t want it destroyed.” The community has already raised over $100,000 through an online petition and donations keep pouring in. – [4] – The community hopes that restoration of the building begins within the next couple of months.
What is suggested about the fundraising efforts?
CorrectIncorrect -
Question 12 of 54
12. Question
Questions 158-160 refer to the following e-mail.
To: Stacey Johnson <[email protected]> From: Josh Fleck <[email protected]> Subject: Strategic Planning Date: October 22 Dear Ms. Johnson,
District Management at Topline Electronics would like to inform you about a new development that will be affecting your store. Another competing consumer electronics store will be opening in the Crayville area on November 12.
In order to ensure that Topline Electronics does not lose business to this new store, District Management is advising you to run a special sale on our new line of curved UHD televisions. These televisions provide state-of-the-art features at moderate prices. By showing your customers that Topline Electronics offers the best deals in the area, you will be able to maintain customer loyalty. We will be shipping the new televisions to your store within the next week. We suggest you prepare a prominent display space in your store to feature them. You should also update your website to advertise the sale.
Smooth communication between you and us is vital to effective operational practices. If you have any questions concerning the new televisions or the marketing campaign in general, please don’t hesitate to contact District Management.
Sincerely,
Josh Fleck
District Manager,
Topline ElectronicsWho most likely is Ms. Johnson?
CorrectIncorrect -
Question 13 of 54
13. Question
To: Stacey Johnson <[email protected]> From: Josh Fleck <[email protected]> Subject: Strategic Planning Date: October 22 Dear Ms. Johnson,
District Management at Topline Electronics would like to inform you about a new development that will be affecting your store. Another competing consumer electronics store will be opening in the Crayville area on November 12.
In order to ensure that Topline Electronics does not lose business to this new store, District Management is advising you to run a special sale on our new line of curved UHD televisions. These televisions provide state-of-the-art features at moderate prices. By showing your customers that Topline Electronics offers the best deals in the area, you will be able to maintain customer loyalty. We will be shipping the new televisions to your store within the next week. We suggest you prepare a prominent display space in your store to feature them. You should also update your website to advertise the sale.
Smooth communication between you and us is vital to effective operational practices. If you have any questions concerning the new televisions or the marketing campaign in general, please don’t hesitate to contact District Management.
Sincerely,
Josh Fleck
District Manager,
Topline ElectronicsWhat is indicated about Topline Electronics?
CorrectIncorrect -
Question 14 of 54
14. Question
To: Stacey Johnson <[email protected]> From: Josh Fleck <[email protected]> Subject: Strategic Planning Date: October 22 Dear Ms. Johnson,
District Management at Topline Electronics would like to inform you about a new development that will be affecting your store. Another competing consumer electronics store will be opening in the Crayville area on November 12.
In order to ensure that Topline Electronics does not lose business to this new store, District Management is advising you to run a special sale on our new line of curved UHD televisions. These televisions provide state-of-the-art features at moderate prices. By showing your customers that Topline Electronics offers the best deals in the area, you will be able to maintain customer loyalty. We will be shipping the new televisions to your store within the next week. We suggest you prepare a prominent display space in your store to feature them. You should also update your website to advertise the sale.
Smooth communication between you and us is vital to effective operational practices. If you have any questions concerning the new televisions or the marketing campaign in general, please don’t hesitate to contact District Management.
Sincerely,
Josh Fleck
District Manager,
Topline ElectronicsWhat is Ms. Johnson NOT instructed to do?
CorrectIncorrect -
Question 15 of 54
15. Question
Questions 161-164 refer to the following text message chain.
Nickson, Harry 10:10 Any word yet from the distributors about the desks and office chairs we were supposed to get on Tuesday? Jordan, Johnny 10:11 Monica is waiting to hear from them. Last I heard, there has been a bit of a delay due to problems at the manufacturing site. Apparently one of the conveyor belts is down. Nickson, Harry 10:12 Have you told this to our clients at P&R Industries? Jordan, Johnny 10:12 No, because I want to get a definitive answer from our manufacturers first before I relay any sort of a message about a delay. Hey Monica, have you gotten a response yet? Stein, Monica 10:14 Yes, I just spoke with them. Great news, it looks like we can get the job done on Friday as originally scheduled. The desks and chairs will arrive directly at P&R Industries from the assembly lines on Thursday. Nickson, Harry 10:15 That’s great to hear. Please inform Mr. Kline about this. We can get started on the 5th-floor offices and work our way down once the furniture arrives. Stein, Monica 10:15 I’m on it. Jordan, Johnny 10:16 Alright, and I’ll get a large crew there so that the work can be finished by Friday as planned. Nickson, Harry 10:17 Yes, please make sure that the job is done not only efficiently but also well. They have a couple of other buildings that they may want our services for. Jordan, Johnny 10:18 I’ll keep that in mind. What kind of business do the online speakers work at?
CorrectIncorrect -
Question 16 of 54
16. Question
Nickson, Harry 10:10 Any word yet from the distributors about the desks and office chairs we were supposed to get on Tuesday? Jordan, Johnny 10:11 Monica is waiting to hear from them. Last I heard, there has been a bit of a delay due to problems at the manufacturing site. Apparently one of the conveyor belts is down. Nickson, Harry 10:12 Have you told this to our clients at P&R Industries? Jordan, Johnny 10:12 No, because I want to get a definitive answer from our manufacturers first before I relay any sort of a message about a delay. Hey Monica, have you gotten a response yet? Stein, Monica 10:14 Yes, I just spoke with them. Great news, it looks like we can get the job done on Friday as originally scheduled. The desks and chairs will arrive directly at P&R Industries from the assembly lines on Thursday. Nickson, Harry 10:15 That’s great to hear. Please inform Mr. Kline about this. We can get started on the 5th-floor offices and work our way down once the furniture arrives. Stein, Monica 10:15 I’m on it. Jordan, Johnny 10:16 Alright, and I’ll get a large crew there so that the work can be finished by Friday as planned. Nickson, Harry 10:17 Yes, please make sure that the job is done not only efficiently but also well. They have a couple of other buildings that they may want our services for. Jordan, Johnny 10:18 I’ll keep that in mind. When will the crew begin work?
CorrectIncorrect -
Question 17 of 54
17. Question
Nickson, Harry 10:10 Any word yet from the distributors about the desks and office chairs we were supposed to get on Tuesday? Jordan, Johnny 10:11 Monica is waiting to hear from them. Last I heard, there has been a bit of a delay due to problems at the manufacturing site. Apparently one of the conveyor belts is down. Nickson, Harry 10:12 Have you told this to our clients at P&R Industries? Jordan, Johnny 10:12 No, because I want to get a definitive answer from our manufacturers first before I relay any sort of a message about a delay. Hey Monica, have you gotten a response yet? Stein, Monica 10:14 Yes, I just spoke with them. Great news, it looks like we can get the job done on Friday as originally scheduled. The desks and chairs will arrive directly at P&R Industries from the assembly lines on Thursday. Nickson, Harry 10:15 That’s great to hear. Please inform Mr. Kline about this. We can get started on the 5th-floor offices and work our way down once the furniture arrives. Stein, Monica 10:15 I’m on it. Jordan, Johnny 10:16 Alright, and I’ll get a large crew there so that the work can be finished by Friday as planned. Nickson, Harry 10:17 Yes, please make sure that the job is done not only efficiently but also well. They have a couple of other buildings that they may want our services for. Jordan, Johnny 10:18 I’ll keep that in mind. What will Johnny Jordan probably do next?
CorrectIncorrect -
Question 18 of 54
18. Question
Nickson, Harry 10:10 Any word yet from the distributors about the desks and office chairs we were supposed to get on Tuesday? Jordan, Johnny 10:11 Monica is waiting to hear from them. Last I heard, there has been a bit of a delay due to problems at the manufacturing site. Apparently one of the conveyor belts is down. Nickson, Harry 10:12 Have you told this to our clients at P&R Industries? Jordan, Johnny 10:12 No, because I want to get a definitive answer from our manufacturers first before I relay any sort of a message about a delay. Hey Monica, have you gotten a response yet? Stein, Monica 10:14 Yes, I just spoke with them. Great news, it looks like we can get the job done on Friday as originally scheduled. The desks and chairs will arrive directly at P&R Industries from the assembly lines on Thursday. Nickson, Harry 10:15 That’s great to hear. Please inform Mr. Kline about this. We can get started on the 5th-floor offices and work our way down once the furniture arrives. Stein, Monica 10:15 I’m on it. Jordan, Johnny 10:16 Alright, and I’ll get a large crew there so that the work can be finished by Friday as planned. Nickson, Harry 10:17 Yes, please make sure that the job is done not only efficiently but also well. They have a couple of other buildings that they may want our services for. Jordan, Johnny 10:18 I’ll keep that in mind. What does Monica Stein mean by “I’m on it”?
CorrectIncorrect -
Question 19 of 54
19. Question
Questions 165-167 refer to the following business profile.
Fulton Stainless Steel Products
Fulton Stainless Steel Products is a large-scale manufacturer making stainless steel industrial kitchen appliances in factories in Germany and France. The company’s products are trusted by chefs and bakers around the world to be durable, long-lasting, and of superb quality. The company produces kitchen stoves, ovens, microwaves, refrigerators, food processors, electric kettles, coffee makers, and other products.
After acquiring the Visor Home Products Company in a deal last month, the company expected its overall profits to increase 20% compared to the last fiscal year. As a result, to meet increased demand, the company will employ more than 300 full-time workers in our six factories and offer good pay with an excellent benefits package. The company considers all of its employees valuable members of the Fulton family. Additionally, the company continues to research and develop new products to satisfy its customers and compete with other companies.
Who is most likely to be a customer of Fulton Stainless Steel Products?
CorrectIncorrect -
Question 20 of 54
20. Question
Fulton Stainless Steel Products
Fulton Stainless Steel Products is a large-scale manufacturer making stainless steel industrial kitchen appliances in factories in Germany and France. The company’s products are trusted by chefs and bakers around the world to be durable, long-lasting, and of superb quality. The company produces kitchen stoves, ovens, microwaves, refrigerators, food processors, electric kettles, coffee makers, and other products.
After acquiring the Visor Home Products Company in a deal last month, the company expected its overall profits to increase 20% compared to the last fiscal year. As a result, to meet increased demand, the company will employ more than 300 full-time workers in our six factories and offer good pay with an excellent benefits package. The company considers all of its employees valuable members of the Fulton family. Additionally, the company continues to research and develop new products to satisfy its customers and compete with other companies.
What did Fulton Stainless Steel Products do last month?
CorrectIncorrect -
Question 21 of 54
21. Question
Fulton Stainless Steel Products
Fulton Stainless Steel Products is a large-scale manufacturer making stainless steel industrial kitchen appliances in factories in Germany and France. The company’s products are trusted by chefs and bakers around the world to be durable, long-lasting, and of superb quality. The company produces kitchen stoves, ovens, microwaves, refrigerators, food processors, electric kettles, coffee makers, and other products.
After acquiring the Visor Home Products Company in a deal last month, the company expected its overall profits to increase 20% compared to the last fiscal year. As a result, to meet increased demand, the company will employ more than 300 full-time workers in our six factories and offer good pay with an excellent benefits package. The company considers all of its employees valuable members of the Fulton family. Additionally, the company continues to research and develop new products to satisfy its customers and compete with other companies.
What is mentioned about Fulton Stainless Steel Products?
CorrectIncorrect -
Question 22 of 54
22. Question
Questions 168-171 refer to the following article from a company newsletter.
Employee Winner of National Contest
One of our employees here at Arrow Design Laboratory, Jennifer Holt, has won first place in a web design contest hosted by the Association of Web Designers. Entrants were judged according to clarity of idea, quality of execution, and aesthetics. Ms. Holt was selected among over 300 different applicants. We applaud her achievement and are so happy to have her as an employee at Arrow Design Laboratory.
The Association of Web Designers (AWD) is an organization founded in 2002 with the goal of emphasizing the importance of web design and protecting the rights of web designers. The AWD has members all over the world and is constantly gaining new members. The AWD hosts a variety of contests in order to promote web design as a professional field. The AWD believes that good design can enhance people’s lives and build better communities.
As a recipient of the first place for the web design contest, Ms. Holt will receive a cash prize as well as free membership in the Association of Web Designers. In addition, she has been invited to give a speech at the Annual Web Designers’ Conference to be held next month in Los Angeles, California. The AWD will be holding more contests in the future, and those interested should visit the website at: www.awd.com/contests to find out more information.
Why most likely was the article written?
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Question 23 of 54
23. Question
Employee Winner of National Contest
One of our employees here at Arrow Design Laboratory, Jennifer Holt, has won first place in a web design contest hosted by the Association of Web Designers. Entrants were judged according to clarity of idea, quality of execution, and aesthetics. Ms. Holt was selected among over 300 different applicants. We applaud her achievement and are so happy to have her as an employee at Arrow Design Laboratory.
The Association of Web Designers (AWD) is an organization founded in 2002 with the goal of emphasizing the importance of web design and protecting the rights of web designers. The AWD has members all over the world and is constantly gaining new members. The AWD hosts a variety of contests in order to promote web design as a professional field. The AWD believes that good design can enhance people’s lives and build better communities.
As a recipient of the first place for the web design contest, Ms. Holt will receive a cash prize as well as free membership in the Association of Web Designers. In addition, she has been invited to give a speech at the Annual Web Designers’ Conference to be held next month in Los Angeles, California. The AWD will be holding more contests in the future, and those interested should visit the website at: www.awd.com/contests to find out more information.
The word “founded” in paragraph 2, line 1, is closest in meaning to:
CorrectIncorrect -
Question 24 of 54
24. Question
Employee Winner of National Contest
One of our employees here at Arrow Design Laboratory, Jennifer Holt, has won first place in a web design contest hosted by the Association of Web Designers. Entrants were judged according to clarity of idea, quality of execution, and aesthetics. Ms. Holt was selected among over 300 different applicants. We applaud her achievement and are so happy to have her as an employee at Arrow Design Laboratory.
The Association of Web Designers (AWD) is an organization founded in 2002 with the goal of emphasizing the importance of web design and protecting the rights of web designers. The AWD has members all over the world and is constantly gaining new members. The AWD hosts a variety of contests in order to promote web design as a professional field. The AWD believes that good design can enhance people’s lives and build better communities.
As a recipient of the first place for the web design contest, Ms. Holt will receive a cash prize as well as free membership in the Association of Web Designers. In addition, she has been invited to give a speech at the Annual Web Designers’ Conference to be held next month in Los Angeles, California. The AWD will be holding more contests in the future, and those interested should visit the website at: www.awd.com/contests to find out more information.
What is suggested about the Association of Web Designers?
CorrectIncorrect -
Question 25 of 54
25. Question
Employee Winner of National Contest
One of our employees here at Arrow Design Laboratory, Jennifer Holt, has won first place in a web design contest hosted by the Association of Web Designers. Entrants were judged according to clarity of idea, quality of execution, and aesthetics. Ms. Holt was selected among over 300 different applicants. We applaud her achievement and are so happy to have her as an employee at Arrow Design Laboratory.
The Association of Web Designers (AWD) is an organization founded in 2002 with the goal of emphasizing the importance of web design and protecting the rights of web designers. The AWD has members all over the world and is constantly gaining new members. The AWD hosts a variety of contests in order to promote web design as a professional field. The AWD believes that good design can enhance people’s lives and build better communities.
As a recipient of the first place for the web design contest, Ms. Holt will receive a cash prize as well as free membership in the Association of Web Designers. In addition, she has been invited to give a speech at the Annual Web Designers’ Conference to be held next month in Los Angeles, California. The AWD will be holding more contests in the future, and those interested should visit the website at: www.awd.com/contests to find out more information.
According to the article, what can be found on the website?
CorrectIncorrect -
Question 26 of 54
26. Question
Questions 172-175 refer to the following article.
16 July, Newtown — Health Shack is downtown Newtown’s hottest new hangout for fitness buffs and corporate employees alike. – [1] – Owners Jill and Barry Baker opened the shop last month to rave reviews and long lines. Getting a seat or table at Health Shack can take as long as 30 minutes on a good day and the place is always crowded no matter the time of day. Health Shack offers only six items on its menu; all are protein shakes including the best sellers, Apple Pie, Peanut Butter Cup, and Tuity Fruity. – [2] – “We were overwhelmed by the response,” says Jill Baker. “In fact, everything spread by word of mouth so we didn’t even need to advertise.” Fitness Instructor Julian Miles said, “I love coming here for a quick lunch that won’t wreck my fitness goals. I even recommend this place to all my patrons.” – [3] – “I come here to get a healthy but satisfying meal during my short break with my co-workers,” added businessman Tim Hammer. “Without Health Shack, we’d be eating junk food.” – [4] – Health Shack is open from 7:00 A.M. to 8:00 P.M. from Mondays through Fridays, and from 9:00 A.M. to 7:00 P.M. on Saturdays. It closes on Sundays. The owners hope to add new flavors to the menu in the coming months.
What is suggested about the shop?
CorrectIncorrect -
Question 27 of 54
27. Question
16 July, Newtown — Health Shack is downtown Newtown’s hottest new hangout for fitness buffs and corporate employees alike. – [1] – Owners Jill and Barry Baker opened the shop last month to rave reviews and long lines. Getting a seat or table at Health Shack can take as long as 30 minutes on a good day and the place is always crowded no matter the time of day. Health Shack offers only six items on its menu; all are protein shakes including the best sellers, Apple Pie, Peanut Butter Cup, and Tuity Fruity. – [2] – “We were overwhelmed by the response,” says Jill Baker. “In fact, everything spread by word of mouth so we didn’t even need to advertise.” Fitness Instructor Julian Miles said, “I love coming here for a quick lunch that won’t wreck my fitness goals. I even recommend this place to all my patrons.” – [3] – “I come here to get a healthy but satisfying meal during my short break with my co-workers,” added businessman Tim Hammer. “Without Health Shack, we’d be eating junk food.” – [4] – Health Shack is open from 7:00 A.M. to 8:00 P.M. from Mondays through Fridays, and from 9:00 A.M. to 7:00 P.M. on Saturdays. It closes on Sundays. The owners hope to add new flavors to the menu in the coming months.
What is suggested about Health Shack products?
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Question 28 of 54
28. Question
16 July, Newtown — Health Shack is downtown Newtown’s hottest new hangout for fitness buffs and corporate employees alike. – [1] – Owners Jill and Barry Baker opened the shop last month to rave reviews and long lines. Getting a seat or table at Health Shack can take as long as 30 minutes on a good day and the place is always crowded no matter the time of day. Health Shack offers only six items on its menu; all are protein shakes including the best sellers, Apple Pie, Peanut Butter Cup, and Tuity Fruity. – [2] – “We were overwhelmed by the response,” says Jill Baker. “In fact, everything spread by word of mouth so we didn’t even need to advertise.” Fitness Instructor Julian Miles said, “I love coming here for a quick lunch that won’t wreck my fitness goals. I even recommend this place to all my patrons.” – [3] – “I come here to get a healthy but satisfying meal during my short break with my co-workers,” added businessman Tim Hammer. “Without Health Shack, we’d be eating junk food.” – [4] – Health Shack is open from 7:00 A.M. to 8:00 P.M. from Mondays through Fridays, and from 9:00 A.M. to 7:00 P.M. on Saturdays. It closes on Sundays. The owners hope to add new flavors to the menu in the coming months.
Why don’t the owners advertise?
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Question 29 of 54
29. Question
16 July, Newtown — Health Shack is downtown Newtown’s hottest new hangout for fitness buffs and corporate employees alike. – [1] – Owners Jill and Barry Baker opened the shop last month to rave reviews and long lines. Getting a seat or table at Health Shack can take as long as 30 minutes on a good day and the place is always crowded no matter the time of day. Health Shack offers only six items on its menu; all are protein shakes including the best sellers, Apple Pie, Peanut Butter Cup, and Tuity Fruity. – [2] – “We were overwhelmed by the response,” says Jill Baker. “In fact, everything spread by word of mouth so we didn’t even need to advertise.” Fitness Instructor Julian Miles said, “I love coming here for a quick lunch that won’t wreck my fitness goals. I even recommend this place to all my patrons.” – [3] – “I come here to get a healthy but satisfying meal during my short break with my co-workers,” added businessman Tim Hammer. “Without Health Shack, we’d be eating junk food.” – [4] – Health Shack is open from 7:00 A.M. to 8:00 P.M. from Mondays through Fridays, and from 9:00 A.M. to 7:00 P.M. on Saturdays. It closes on Sundays. The owners hope to add new flavors to the menu in the coming months.
In which of the positions marked [1], [2], [3], and [4] does the following sentence belong? “Despite the limited number of products on the menu, customers can’t get enough of the tasty but healthy shakes that are on offer.”
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Question 30 of 54
30. Question
Questions 176-180 refer to the following brochure and e-mail.
Summer Lecture Series
Sponsored by the Department of City Planning at Wurnster University
The Department of City Planning is excited to announce a summer lecture series that will be focusing on budgeting issues that concern local residents and municipalities. Financial management is one of the most important duties of local government’s operations. We hope to improve the status of budgeting at the local government level across the nation through community involvement and participation. All lectures will be held in the Hayston Building on the Wurnster campus.
> Monday, February 1, 6:00 P.M., Room 401
Speaker: Tim Powell, Professor of Policy Analysis at Wurnster University Strategic Planning — Learn how to develop budgets in order to monitor progress toward community goals and successful outcomes.> Wednesday, February 3, 7:00 P.M., Room 305
Speaker: Melissa Simmons, Kennedy Institute for Policy Making
Focusing on Our Children — Studies show that building playgrounds and sports facilities for children helps make better communities.> Monday, February 8, 6:00 P.M., Room 202
Speaker: Hank Ross, Michigan Municipal League
Managing Our County’s Parks — Learn how to preserve our local parks as a valuable community resource.> Wednesday, February 10, 5:30 P.M., Room 404
Speaker: Scott Watson, Executive Director, Local Government Academy Economic Opportunities and Local Ecology — Economic opportunity is often accompanied by potential risks to the surrounding ecosystem, and balancing the two can be difficult.Please contact Patricia Flores at [email protected] for additional information.
Who most likely is the lecture series intended for?
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Question 31 of 54
31. Question
Summer Lecture Series
Sponsored by the Department of City Planning at Wurnster University
The Department of City Planning is excited to announce a summer lecture series that will be focusing on budgeting issues that concern local residents and municipalities. Financial management is one of the most important duties of local government’s operations. We hope to improve the status of budgeting at the local government level across the nation through community involvement and participation. All lectures will be held in the Hayston Building on the Wurnster campus.
> Monday, February 1, 6:00 P.M., Room 401
Speaker: Tim Powell, Professor of Policy Analysis at Wurnster University Strategic Planning — Learn how to develop budgets in order to monitor progress toward community goals and successful outcomes.> Wednesday, February 3, 7:00 P.M., Room 305
Speaker: Melissa Simmons, Kennedy Institute for Policy Making
Focusing on Our Children — Studies show that building playgrounds and sports facilities for children helps make better communities.> Monday, February 8, 6:00 P.M., Room 202
Speaker: Hank Ross, Michigan Municipal League
Managing Our County’s Parks — Learn how to preserve our local parks as a valuable community resource.> Wednesday, February 10, 5:30 P.M., Room 404
Speaker: Scott Watson, Executive Director, Local Government Academy Economic Opportunities and Local Ecology — Economic opportunity is often accompanied by potential risks to the surrounding ecosystem, and balancing the two can be difficult.Please contact Patricia Flores at [email protected] for additional information.
In the brochure, the word “through” in paragraph 1, line 4, is closest in meaning to:
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Question 32 of 54
32. Question
Summer Lecture Series
Sponsored by the Department of City Planning at Wurnster University
The Department of City Planning is excited to announce a summer lecture series that will be focusing on budgeting issues that concern local residents and municipalities. Financial management is one of the most important duties of local government’s operations. We hope to improve the status of budgeting at the local government level across the nation through community involvement and participation. All lectures will be held in the Hayston Building on the Wurnster campus.
> Monday, February 1, 6:00 P.M., Room 401
Speaker: Tim Powell, Professor of Policy Analysis at Wurnster University Strategic Planning — Learn how to develop budgets in order to monitor progress toward community goals and successful outcomes.> Wednesday, February 3, 7:00 P.M., Room 305
Speaker: Melissa Simmons, Kennedy Institute for Policy Making
Focusing on Our Children — Studies show that building playgrounds and sports facilities for children helps make better communities.> Monday, February 8, 6:00 P.M., Room 202
Speaker: Hank Ross, Michigan Municipal League
Managing Our County’s Parks — Learn how to preserve our local parks as a valuable community resource.> Wednesday, February 10, 5:30 P.M., Room 404
Speaker: Scott Watson, Executive Director, Local Government Academy Economic Opportunities and Local Ecology — Economic opportunity is often accompanied by potential risks to the surrounding ecosystem, and balancing the two can be difficult.Please contact Patricia Flores at [email protected] for additional information.
What most likely will be discussed at the lecture on February 10?
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Question 33 of 54
33. Question
To: Patricia Flores <[email protected]> From: Jake Patterson <[email protected]> Subject: Lecture Series Date: January 24 Dear Ms. Flores,I work for Facilities Management here at Wurnster University. It was recently brought to my attention that there is a scheduling conflict concerning one of your lecture dates. Room 305 has been reserved for every Wednesday this semester by the Wurnster Debate Club. Therefore, I’m sorry to inform you that you will need to move the location or the time of this talk. You can visit the facilities management website in order to check the availability of other room locations and reschedule the talk.
Sincerely,
Jake Patterson
According to Mr. Patterson, whose lecture must be rescheduled?
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Question 34 of 54
34. Question
To: Patricia Flores <[email protected]> From: Jake Patterson <[email protected]> Subject: Lecture Series Date: January 24 Dear Ms. Flores,
I work for Facilities Management here at Wurnster University. It was recently brought to my attention that there is a scheduling conflict concerning one of your lecture dates. Room 305 has been reserved for every Wednesday this semester by the Wurnster Debate Club. Therefore, I’m sorry to inform you that you will need to move the location or the time of this talk. You can visit the facilities management website in order to check the availability of other room locations and reschedule the talk.
Sincerely,
Jake Patterson
What is Ms. Flores instructed to do on a website?
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Question 35 of 54
35. Question
Questions 181-185 refer to the following e-mail and list.
To: Sally Russell <[email protected]> From: Kelly Bennett <[email protected]> Date: December 7 Subject: Wedding Services Attachment: Packages Dear Ms. Russell,
We received your e-mail on Tuesday, December 4, inquiring about our wedding planning and event services. We specialize in all kinds of weddings (small- or large-scale, indoor or outdoor, and various kinds of decors tailored to your dream wedding). We are sure to have a solution just right for you.
You wrote that you want a wedding package that is less than $5,000 and that will be held at a large venue close to a major highway because you expect many guests from all over the country. As I understand it, your other preferences are as follows:
- an outdoor venue
- a photographer and videographer available at all times for documentation
- decorations including colorful flowers and elegant tablecloths
I’ve attached a list of all our possible wedding packages that you might be interested in. They are all located within 15 minutes’ drive of Highway 519. Please look through the provided information to decide which location fits your needs best. Once you have made a decision, please inform me via e-mail when you would like the wedding to be held. This will help me secure a reservation for you.
Thanks.
What can be inferred about Ms. Russell?
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Question 36 of 54
36. Question
To: Sally Russell <[email protected]> From: Kelly Bennett <[email protected]> Date: December 7 Subject: Wedding Services Attachment: Packages Dear Ms. Russell,
We received your e-mail on Tuesday, December 4, inquiring about our wedding planning and event services. We specialize in all kinds of weddings (small- or large-scale, indoor or outdoor, and various kinds of decors tailored to your dream wedding). We are sure to have a solution just right for you.
You wrote that you want a wedding package that is less than $5,000 and that will be held at a large venue close to a major highway because you expect many guests from all over the country. As I understand it, your other preferences are as follows:
- an outdoor venue
- a photographer and videographer available at all times for documentation
- decorations including colorful flowers and elegant tablecloths
I’ve attached a list of all our possible wedding packages that you might be interested in. They are all located within 15 minutes’ drive of Highway 519. Please look through the provided information to decide which location fits your needs best. Once you have made a decision, please inform me via e-mail when you would like the wedding to be held. This will help me secure a reservation for you.
Thanks.
Who most likely is Ms. Bennett?
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Question 37 of 54
37. Question
Package Total Fee Location Notes Diamond $5,500 Hardy Theater Everything from the Emerald package, plus a live string quartet Emerald $4,300 Zenith Park Everything from the Ruby package, plus photo and video shoots Ruby $3,000 Country Springs Hotel Everything from the Sapphire package, plus decorated tables and beautiful flowers Sapphire $1,750 Jubilee Garden Buffet lunch and a variety of beverages What is suggested about all the locations on the list?
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Question 38 of 54
38. Question
To: Sally Russell <[email protected]> From: Kelly Bennett <[email protected]> Date: December 7 Subject: Wedding Services Attachment: Packages Dear Ms. Russell,
We received your e-mail on Tuesday, December 4, inquiring about our wedding planning and event services. We specialize in all kinds of weddings (small- or large-scale, indoor or outdoor, and various kinds of decors tailored to your dream wedding). We are sure to have a solution just right for you.
You wrote that you want a wedding package that is less than $5,000 and that will be held at a large venue close to a major highway because you expect many guests from all over the country. As I understand it, your other preferences are as follows:
- an outdoor venue
- a photographer and videographer available at all times for documentation
- decorations including colorful flowers and elegant tablecloths
I’ve attached a list of all our possible wedding packages that you might be interested in. They are all located within 15 minutes’ drive of Highway 519. Please look through the provided information to decide which location fits your needs best. Once you have made a decision, please inform me via e-mail when you would like the wedding to be held. This will help me secure a reservation for you.
Thanks.
Package Total Fee Location Notes Diamond $5,500 Hardy Theater Everything from the Emerald package, plus a live string quartet Emerald $4,300 Zenith Park Everything from the Ruby package, plus photo and video shoots Ruby $3,000 Country Springs Hotel Everything from the Sapphire package, plus decorated tables and beautiful flowers Sapphire $1,750 Jubilee Garden Buffet lunch and a variety of beverages What information is Ms. Russell asked to provide?
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Question 39 of 54
39. Question
To: Sally Russell <[email protected]> From: Kelly Bennett <[email protected]> Date: December 7 Subject: Wedding Services Attachment: Packages Dear Ms. Russell,
We received your e-mail on Tuesday, December 4, inquiring about our wedding planning and event services. We specialize in all kinds of weddings (small- or large-scale, indoor or outdoor, and various kinds of decors tailored to your dream wedding). We are sure to have a solution just right for you.
You wrote that you want a wedding package that is less than $5,000 and that will be held at a large venue close to a major highway because you expect many guests from all over the country. As I understand it, your other preferences are as follows:
- an outdoor venue
- a photographer and videographer available at all times for documentation
- decorations including colorful flowers and elegant tablecloths
I’ve attached a list of all our possible wedding packages that you might be interested in. They are all located within 15 minutes’ drive of Highway 519. Please look through the provided information to decide which location fits your needs best. Once you have made a decision, please inform me via e-mail when you would like the wedding to be held. This will help me secure a reservation for you.
Thanks.
Package Total Fee Location Notes Diamond $5,500 Hardy Theater Everything from the Emerald package, plus a live string quartet Emerald $4,300 Zenith Park Everything from the Ruby package, plus photo and video shoots Ruby $3,000 Country Springs Hotel Everything from the Sapphire package, plus decorated tables and beautiful flowers Sapphire $1,750 Jubilee Garden Buffet lunch and a variety of beverages What package would probably best suit Ms. Russell’s needs?
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Question 40 of 54
40. Question
Questions 186-190 refer to the following e-mails.
To: Bountiful Harvest <[email protected]> From: Emily Hall <[email protected]> Date: June 3 Subject: Food Delivery To whom it may concern,
My name is Emily Hall and I am the owner of a vegetarian restaurant located in downtown Huntsville. I am contacting you because I am interested in receiving regular shipments of fresh, organic vegetables to my restaurant weekly. My restaurant is just starting, so I do not need a large quantity of goods. After looking into different farms in the area, I chose to contact Bountiful Harvest because of your promise to deliver certified organic food. Therefore, I would like to receive a price estimate for the cost of having fresh vegetables delivered directly to our restaurant on a weekly basis.
Emily Hall
What is the purpose of the first e-mail?
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Question 41 of 54
41. Question
To: Bountiful Harvest <[email protected]> From: Emily Hall <[email protected]> Date: June 3 Subject: Food Delivery To whom it may concern,
My name is Emily Hall and I am the owner of a vegetarian restaurant located in downtown Huntsville. I am contacting you because I am interested in receiving regular shipments of fresh, organic vegetables to my restaurant weekly. My restaurant is just starting, so I do not need a large quantity of goods. After looking into different farms in the area, I chose to contact Bountiful Harvest because of your promise to deliver certified organic food. Therefore, I would like to receive a price estimate for the cost of having fresh vegetables delivered directly to our restaurant on a weekly basis.
Emily Hall
To: Emily Hall <[email protected]> From: Bountiful Harvest <[email protected]> Date: June 4 Subject: RE: Food Delivery Dear Ms. Hall,
Thanks for contacting our farm. At Bountiful Harvest, we offer fresh organic produce that can be delivered directly to a customer’s location on a regular basis. Our vegetables are harvested from the field and delivered immediately, which means that you are getting wholesome, nutritious, organic produce to serve at your restaurant. We also offer additional items such as fresh meat, cheese, and milk. Below is a table detailing the various pricing options we offer.
Package Option Features Weight Delivery Frequency Price Per Delivery Personal Feeds approximately 2-3 people and contains fresh seasonal vegetables. 5 lb. Once a week $15 Small Ideal for small businesses and includes fresh seasonal vegetables. 50 lb. Once a week $140 Medium For medium-sized businesses needing a constant supply of fresh vegetables and meats. 130 lb. Twice a week $500 Large Our largest package, includes vegetables, meats, and dairy products. 250 lb. Twice a week $800 The prices listed above do not include the delivery price. Customers who do not pick up their packages in person will have to pay an extra $6 per package to be delivered. However, for customers who sign up for an entire year’s worth of deliveries, we will deliver your package for free. The purchase of additional items will also affect the final price of your package. Additional options are available on our website. Payments can be made via cash, credit card, check, or money order on the day of delivery.
We know that our customers especially care about the quality of the food. Therefore, we offer a mini package free of charge so you can assess our food. Please call Greg Lemons at 555-8141 to take advantage of this opportunity.
What package option most likely fits Ms. Hall’s needs best?
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Question 42 of 54
42. Question
To: Emily Hall <[email protected]> From: Bountiful Harvest <[email protected]> Date: June 4 Subject: RE: Food Delivery Dear Ms. Hall,
Thanks for contacting our farm. At Bountiful Harvest, we offer fresh organic produce that can be delivered directly to a customer’s location on a regular basis. Our vegetables are harvested from the field and delivered immediately, which means that you are getting wholesome, nutritious, organic produce to serve at your restaurant. We also offer additional items such as fresh meat, cheese, and milk. Below is a table detailing the various pricing options we offer.
Package Option Features Weight Delivery Frequency Price Per Delivery Personal Feeds approximately 2-3 people and contains fresh seasonal vegetables. 5 lb. Once a week $15 Small Ideal for small businesses and includes fresh seasonal vegetables. 50 lb. Once a week $140 Medium For medium-sized businesses needing a constant supply of fresh vegetables and meats. 130 lb. Twice a week $500 Large Our largest package, includes vegetables, meats, and dairy products. 250 lb. Twice a week $800 The prices listed above do not include the delivery price. Customers who do not pick up their packages in person will have to pay an extra $6 per package to be delivered. However, for customers who sign up for an entire year’s worth of deliveries, we will deliver your package for free. The purchase of additional items will also affect the final price of your package. Additional options are available on our website. Payments can be made via cash, credit card, check, or money order on the day of delivery.
We know that our customers especially care about the quality of the food. Therefore, we offer a mini package free of charge so you can assess our food. Please call Greg Lemons at 555-8141 to take advantage of this opportunity.
What information is not needed for a final price?
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Question 43 of 54
43. Question
To: Bountiful Harvest <[email protected]> From: Emily Hall <[email protected]> Date: June 3 Subject: Food Delivery To whom it may concern,
My name is Emily Hall and I am the owner of a vegetarian restaurant located in downtown Huntsville. I am contacting you because I am interested in receiving regular shipments of fresh, organic vegetables to my restaurant weekly. My restaurant is just starting, so I do not need a large quantity of goods. After looking into different farms in the area, I chose to contact Bountiful Harvest because of your promise to deliver certified organic food. Therefore, I would like to receive a price estimate for the cost of having fresh vegetables delivered directly to our restaurant on a weekly basis.
Emily Hall
To: Bountiful Harvest <[email protected]> From: Emily Hall <[email protected]> Date: June 5 Subject: Harvest Schedule Dear Ms. Singh,
Thank you for responding so promptly to my email. I appreciate the offer of the complimentary delivery, but I think I would like to just go ahead and set up regular deliveries. I may be interested in setting up a year’s worth of deliveries, but I would first like to get a list of the range of produce that you will be offering through the different seasons. As I own a vegetarian restaurant, I will need to have an idea of the types of produce that will be delivered so I can prepare my menus accordingly. Thank you so much for your consideration, and I look forward to working with Bountiful Harvest!
Kind regards,
Emily Hall
What is indicated in Emily Hall’s e-mail?
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Question 44 of 54
44. Question
To: Bountiful Harvest <[email protected]> From: Emily Hall <[email protected]> Date: June 3 Subject: Food Delivery To whom it may concern,
My name is Emily Hall and I am the owner of a vegetarian restaurant located in downtown Huntsville. I am contacting you because I am interested in receiving regular shipments of fresh, organic vegetables to my restaurant weekly. My restaurant is just starting, so I do not need a large quantity of goods. After looking into different farms in the area, I chose to contact Bountiful Harvest because of your promise to deliver certified organic food. Therefore, I would like to receive a price estimate for the cost of having fresh vegetables delivered directly to our restaurant on a weekly basis.
Emily Hall
To: Bountiful Harvest <[email protected]> From: Emily Hall <[email protected]> Date: June 5 Subject: Harvest Schedule Dear Ms. Singh,
Thank you for responding so promptly to my email. I appreciate the offer of the complimentary delivery, but I think I would like to just go ahead and set up regular deliveries. I may be interested in setting up a year’s worth of deliveries, but I would first like to get a list of the range of produce that you will be offering through the different seasons. As I own a vegetarian restaurant, I will need to have an idea of the types of produce that will be delivered so I can prepare my menus accordingly. Thank you so much for your consideration, and I look forward to working with Bountiful Harvest!
Kind regards,
Emily Hall
Why does Emily Hall want to know about the vegetables that will be available throughout the year?
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Question 45 of 54
45. Question
Questions 191-195 refer to the following notice and e-mails.
IMPORTANT NOTICE
Dear Castelli customers,
Our quality assurance team has revealed that five hundred jars of Castelli’s Classic Spaghetti Sauce do not meet our high standards of product quality.
The defect has been caused by an improper seal on the lid of the jar and may have resulted in the contents spoiling due to contact with air. We are currently warning customers not to eat this product.
What you should do: If you have already purchased a jar of Castelli’s Classic Spaghetti Sauce, please send an e-mail to our Customer Service Department at [email protected]. One of our employees will provide you with a product replacement voucher. Please include your name, full address, phone number, and the product’s serial number in the e-mail. Customers will receive a $12 voucher for each jar purchased. Please do not try to get a refund for this product at a retailer.
Please remember that no other Castelli food products are affected. We encourage you to continue purchasing our products.
Where would the notice most likely be found?
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Question 46 of 54
46. Question
IMPORTANT NOTICE
Dear Castelli customers,
Our quality assurance team has revealed that five hundred jars of Castelli’s Classic Spaghetti Sauce do not meet our high standards of product quality.
The defect has been caused by an improper seal on the lid of the jar and may have resulted in the contents spoiling due to contact with air. We are currently warning customers not to eat this product.
What you should do: If you have already purchased a jar of Castelli’s Classic Spaghetti Sauce, please send an e-mail to our Customer Service Department at [email protected]. One of our employees will provide you with a product replacement voucher. Please include your name, full address, phone number, and the product’s serial number in the e-mail. Customers will receive a $12 voucher for each jar purchased. Please do not try to get a refund for this product at a retailer.
Please remember that no other Castelli food products are affected. We encourage you to continue purchasing our products.
What is indicated about the jars?
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Question 47 of 54
47. Question
IMPORTANT NOTICE
Dear Castelli customers,
Our quality assurance team has revealed that five hundred jars of Castelli’s Classic Spaghetti Sauce do not meet our high standards of product quality.
The defect has been caused by an improper seal on the lid of the jar and may have resulted in the contents spoiling due to contact with air. We are currently warning customers not to eat this product.
What you should do: If you have already purchased a jar of Castelli’s Classic Spaghetti Sauce, please send an e-mail to our Customer Service Department at [email protected]. One of our employees will provide you with a product replacement voucher. Please include your name, full address, phone number, and the product’s serial number in the e-mail. Customers will receive a $12 voucher for each jar purchased. Please do not try to get a refund for this product at a retailer.
Please remember that no other Castelli food products are affected. We encourage you to continue purchasing our products.
According to the notice, what is NOT mentioned as advice for customers?
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Question 48 of 54
48. Question
To: [email protected] From: Tony Hester <[email protected]> Date: March 29 Subject: Replacement Voucher To whom it may concern,
My name is Tony Hester and I appreciate the precautionary step. Around two weeks ago I purchased two jars of Castelli’s Classic Spaghetti Sauce from an Ace grocery store in Hermantown, Minnesota. A week later, I purchased one more jar of it at the same place.
I have attached the image file of both receipts to this e-mail. I would like to receive a product replacement voucher for these defective products. My address is:
Tony Hester
27 Bloom Street
Hermantown, MN 55811I look forward to receiving a reply soon.
Tony Hester
Dear Mr. Hester,
Thank you very much for contacting Castelli Foods. We are committed to ensuring that our customers can continue to rely on the Castelli line of quality foods for all their dining needs. As such, we are happy to provide you with three vouchers for the cans of Classic Spaghetti Sauce you recently purchased. Please find the vouchers enclosed.
In addition to the vouchers for the Classic Spaghetti Sauce, we would like to offer you vouchers for our new line of linguini and spaghetti pasta, Pasta Prima. Please accept these as another way for us to say that we are sorry, and we hope that you continue to turn to us for delicious Italian flavors.
Sincerely,
Jan Olson
Customer Care SpecialistIn the e-mail to Mr. Hester, what additional gift does Castelli offer?
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Question 49 of 54
49. Question
To: [email protected] From: Tony Hester <[email protected]> Date: March 29 Subject: Replacement Voucher To whom it may concern,
My name is Tony Hester and I appreciate the precautionary step. Around two weeks ago I purchased two jars of Castelli’s Classic Spaghetti Sauce from an Ace grocery store in Hermantown, Minnesota. A week later, I purchased one more jar of it at the same place.
I have attached the image file of both receipts to this e-mail. I would like to receive a product replacement voucher for these defective products. My address is:
Tony Hester
27 Bloom Street
Hermantown, MN 55811I look forward to receiving a reply soon.
Tony Hester
Dear Mr. Hester,
Thank you very much for contacting Castelli Foods. We are committed to ensuring that our customers can continue to rely on the Castelli line of quality foods for all their dining needs. As such, we are happy to provide you with three vouchers for the cans of Classic Spaghetti Sauce you recently purchased. Please find the vouchers enclosed.
In addition to the vouchers for the Classic Spaghetti Sauce, we would like to offer you vouchers for our new line of linguini and spaghetti pasta, Pasta Prima. Please accept these as another way for us to say that we are sorry, and we hope that you continue to turn to us for delicious Italian flavors.
Sincerely,
Jan Olson
Customer Care SpecialistCastelli is sending the vouchers for several reasons; what is NOT one of them?
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Question 50 of 54
50. Question
Questions 196-200 refer to the following form, memo and notice.
Auburn City Restaurant Inspection
Restaurant Name: Polito’s Pizza
Location: 43 Clark Street
Inspection Date: January 22
A: Comply completely with safety and health requirements with no violations
B: Conform to most safety and health requirements with a few minor violations
C: Not meet some safety and health requirements with some violations
D: Not satisfy many safety and health requirements with serious violations that could result in harm or illness for a customer
(Fines will be imposed for any C or D level violations related to food preparation and storage.)
Item Score 1. Personnel regularly wash hands and follow hygienic practices. B 2. Raw meats and vegetables are refrigerated at proper temperatures. A 3. All ingredients are properly stored and labeled. C 4. Dishes and utensils are cleaned and sterilized. A 5. Fire extinguishers are easily accessible. B 6. Fire exits are clearly marked. C 7. Floors are clean and dry. B To avoid additional penalties, restaurants are warned to correct violations before their next inspection.
Restaurant Owner: Greg Kluck
Inspector: Melissa Tenner
Why was the inspection conducted?
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Question 51 of 54
51. Question
To: All Employees <[email protected]> From: Greg Kluck <[email protected]> Date: January 25 Subject: Inspection Results Dear employees,
The results from our recent inspection on January 22 indicate that there are a few problems that we need to address.
First, it was brought to my attention that fire exit signs need to be installed again.
The most serious violation concerned the improper storage and labeling of food. All ingredients stored for later use must be labeled with an exact date and detailed contents. If we do not label containers properly, spoiled food could accidentally be served to customers.We received relatively low grades for employee hygiene and the cleanliness of our facilities.
All employees are required to wear their uniform and hairnet at all times and wash their hands after every bathroom visit. We also need to mop floors more often and keep them dry. In order to correct these poor situations, I will be posting a checklist that all employees will be required to complete every morning. It will include necessary preparations to ensure that we are not breaking any regulations. This measure will go into effect on January 29.If you have any questions about these changes, please bring them up at the staff meeting tomorrow.
Why has Polito’s Pizza been charged a fine?
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Question 52 of 54
52. Question
To: All Employees <[email protected]> From: Greg Kluck <[email protected]> Date: January 25 Subject: Inspection Results Dear employees,
The results from our recent inspection on January 22 indicate that there are a few problems that we need to address.
First, it was brought to my attention that fire exit signs need to be installed again.
The most serious violation concerned the improper storage and labeling of food. All ingredients stored for later use must be labeled with an exact date and detailed contents. If we do not label containers properly, spoiled food could accidentally be served to customers.We received relatively low grades for employee hygiene and the cleanliness of our facilities.
All employees are required to wear their uniform and hairnet at all times and wash their hands after every bathroom visit. We also need to mop floors more often and keep them dry. In order to correct these poor situations, I will be posting a checklist that all employees will be required to complete every morning. It will include necessary preparations to ensure that we are not breaking any regulations. This measure will go into effect on January 29.If you have any questions about these changes, please bring them up at the staff meeting tomorrow.
What does Mr. Kluck ask his employees to do?
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Question 53 of 54
53. Question
To: All Employees <[email protected]> From: Greg Kluck <[email protected]> Date: January 25 Subject: Inspection Results Dear employees,
The results from our recent inspection on January 22 indicate that there are a few problems that we need to address.
First, it was brought to my attention that fire exit signs need to be installed again.
The most serious violation concerned the improper storage and labeling of food. All ingredients stored for later use must be labeled with an exact date and detailed contents. If we do not label containers properly, spoiled food could accidentally be served to customers.We received relatively low grades for employee hygiene and the cleanliness of our facilities.
All employees are required to wear their uniform and hairnet at all times and wash their hands after every bathroom visit. We also need to mop floors more often and keep them dry. In order to correct these poor situations, I will be posting a checklist that all employees will be required to complete every morning. It will include necessary preparations to ensure that we are not breaking any regulations. This measure will go into effect on January 29.If you have any questions about these changes, please bring them up at the staff meeting tomorrow.
What will happen if an employee fails to sign the work checklist?
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Question 54 of 54
54. Question
NOTICE TO ALL EMPLOYEESThe checklist below must be signed by every employee on every day that they have a shift at Polito’s Pizza. Only sign the task once it has been completed or checked. Failure to fill out the checklist with the date, time, and signature will be treated as a violation of Polito’s new health standards.
Polito’s Sun Mon Tue Wed Thu Fri Sat Rotate Food K.P. K.P. K.P. K.P. K.P. K.P. K.P. Mop Floors K.P. K.P. K.P. K.P. K.P. K.P. K.P. Uniforms K.P. K.P. K.P. K.P. K.P. K.P. K.P. Wash Hands K.P. K.P. K.P. K.P. K.P. K.P. K.P. Based on Polito’s Checklist, what can we infer about K.P.?
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