TR12: Part 07
TR12: Part 07
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Question 1 of 54
1. Question
Questions 147 -148 refer to the following advertisement.
This Amazing World Photography Competition The monthly travel magazine This Amazing World is offering a discounted subscription rate for those who sign up during the month of November. This Amazing World has been in print for over 30 years and offers readers insider tips and expert know-how to help you plan the vacation of your dreams. The magazine includes vacation package advertisements, reviews from travelers, and insightful essays to introduce you to various cultures, cuisines, and travel destinations. Submit your travel photos to our This Amazing World Photography Competition for a chance to win a fantastic vacation to Scotland! The winner of the top prize will receive round-trip tickets and a $2,000 travel voucher for a hotel stay for two people. What is mentioned about the magazine?
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Question 2 of 54
2. Question
This Amazing World Photography Competition The monthly travel magazine This Amazing World is offering a discounted subscription rate for those who sign up during the month of November. This Amazing World has been in print for over 30 years and offers readers insider tips and expert know-how to help you plan the vacation of your dreams. The magazine includes vacation package advertisements, reviews from travelers, and insightful essays to introduce you to various cultures, cuisines, and travel destinations. Submit your travel photos to our This Amazing World Photography Competition for a chance to win a fantastic vacation to Scotland! The winner of the top prize will receive round-trip tickets and a $2,000 travel voucher for a hotel stay for two people. What is suggested about the competition?
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Question 3 of 54
3. Question
Questions 149 -151 refer to the following text message chain:
Liz Bradley Sir, the arrangements have been made for your meeting with Mr. Johnson tomorrow afternoon. I’ve reserved a table for two at Sheraton Restaurant at 1:00 P.M. 8:14 Bernie Gibbs Thank you. And have you compiled the reports that 111 need at the meeting? 8:17 Liz Bradley Most of them, yes. I’m still waiting for Michael Steel’s reports. He told me that he would have them ready for me sometime this morning. 8:18 Bernie Gibbs Well, they should have been completed last night. Can you contact him and see what’s going on? 8:20 (Michael Steel has been added to the conversation 8:26) Liz Bradley Michael, Mr. Gibbs wants to know where the reports are. Are you finished with them? 8:27 Michael Steel I apologize for the delay. Our intern accidentally deleted some files. I had to scour the database to locate the backup material. It was a bit of a headache sorting through the files that I needed but I think I have everything organized and I’m printing them out now. 8:28 Liz Bradley Can you bring them to me as soon as you’re done? 8:29 Michael Steel Of course. I’ll be there in 10 minutes. 8:30 Who most likely is Liz Bradley?
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Question 4 of 54
4. Question
Liz Bradley Sir, the arrangements have been made for your meeting with Mr. Johnson tomorrow afternoon. I’ve reserved a table for two at Sheraton Restaurant at 1:00 P.M. 8:14 Bernie Gibbs Thank you. And have you compiled the reports that 111 need at the meeting? 8:17 Liz Bradley Most of them, yes. I’m still waiting for Michael Steel’s reports. He told me that he would have them ready for me sometime this morning. 8:18 Bernie Gibbs Well, they should have been completed last night. Can you contact him and see what’s going on? 8:20 (Michael Steel has been added to the conversation 8:26) Liz Bradley Michael, Mr. Gibbs wants to know where the reports are. Are you finished with them? 8:27 Michael Steel I apologize for the delay. Our intern accidentally deleted some files. I had to scour the database to locate the backup material. It was a bit of a headache sorting through the files that I needed but I think I have everything organized and I’m printing them out now. 8:28 Liz Bradley Can you bring them to me as soon as you’re done? 8:29 Michael Steel Of course. I’ll be there in 10 minutes. 8:30 Why was Michael Steel added to the conversation?
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Question 5 of 54
5. Question
Liz Bradley Sir, the arrangements have been made for your meeting with Mr. Johnson tomorrow afternoon. I’ve reserved a table for two at Sheraton Restaurant at 1:00 P.M. 8:14 Bernie Gibbs Thank you. And have you compiled the reports that 111 need at the meeting? 8:17 Liz Bradley Most of them, yes. I’m still waiting for Michael Steel’s reports. He told me that he would have them ready for me sometime this morning. 8:18 Bernie Gibbs Well, they should have been completed last night. Can you contact him and see what’s going on? 8:20 (Michael Steel has been added to the conversation 8:26) Liz Bradley Michael, Mr. Gibbs wants to know where the reports are. Are you finished with them? 8:27 Michael Steel I apologize for the delay. Our intern accidentally deleted some files. I had to scour the database to locate the backup material. It was a bit of a headache sorting through the files that I needed but I think I have everything organized and I’m printing them out now. 8:28 Liz Bradley Can you bring them to me as soon as you’re done? 8:29 Michael Steel Of course. I’ll be there in 10 minutes. 8:30 What does Michael imply when he says he “had to scour the database to locate the backup material”?
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Question 6 of 54
6. Question
Questions 152 -153 refer to the following web page:
Turner & Co. 158 Baskin Road, Redwood Bay, UK Phone: 243-555-1541 HOME ABOUT US PRODUCTS REPLACEMENT CONTACT US Turner & Co. has produced beautiful, energy-efficient windows that meet the taste and expectations of our customers since its founding in 1949. When you choose Turner & Co., you are buying more than just a window. You will be receiving the excellent services of our professionals who have been performing superb work for decades. We are passionate about helping you choose a quality window that exactly fits the specifications of your home. Additionally, we are fully committed to environmental protection and have recently been recognized for our sustainable business practices by the Environmental Protection Agency (EPA). What is being advertised?
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Question 7 of 54
7. Question
Turner & Co. 158 Baskin Road, Redwood Bay, UK Phone: 243-555-1541 HOME ABOUT US PRODUCTS REPLACEMENT CONTACT US Turner & Co. has produced beautiful, energy-efficient windows that meet the taste and expectations of our customers since its founding in 1949. When you choose Turner & Co., you are buying more than just a window. You will be receiving the excellent services of our professionals who have been performing superb work for decades. We are passionate about helping you choose a quality window that exactly fits the specifications of your home. Additionally, we are fully committed to environmental protection and have recently been recognized for our sustainable business practices by the Environmental Protection Agency (EPA). What is indicated about Turner & Co.?
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Question 8 of 54
8. Question
Questions 154-155 refer to the following text message:
From: Sam Bell
To: Jane Brooks
Jane, please let me know Mr. Fraser’s phone number. He has some data I need right now. I am little behind schedule on the monthly financial report, and I need to dedicate all my time to it today.Why was the message sent?
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Question 9 of 54
9. Question
From: Sam Bell
To: Jane Brooks
Jane, please let me know Mr. Fraser’s phone number. He has some data I need right now. I am little behind schedule on the monthly financial report, and I need to dedicate all my time to it today.What is indicated about Mr. Bell?
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Question 10 of 54
10. Question
Questions 156 -158 refer to the following article.
SEOUL (July 19) – Breamin’s Group opened the doors to its first B&G clothing shop on the famed Abgujeong Rodeo street in South Korea to long lines of frantic shoppers. – [1] – The frenzy was over the limited edition line designed by Marichio Bucci in partnership with B&G. Within just a couple of hours of opening the doors, most of the Bucci design items were sold out. Similar reports of chaos and empty shelves which once held items from the Bucci line were echoed in major cities around the world including New York, London, Tokyo, and Milan. – [2] – Although B&G has released limited edition collaborations with other famous designers, this is the first time that B&G shops have reported a complete depletion of items within hours of its release. The Bucci and B&G collaboration is the most successful to date and, already, talks are in progress over future collaborations for more clothing lines. – [3] – Meanwhile in Seoul, shoppers who were unable to purchase from the Bucci line were disappointed but excited to have the popular retailer open in Korea. – [4] – What is indicated about B&G?
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Question 11 of 54
11. Question
SEOUL (July 19) – Breamin’s Group opened the doors to its first B&G clothing shop on the famed Abgujeong Rodeo street in South Korea to long lines of frantic shoppers. – [1] – The frenzy was over the limited edition line designed by Marichio Bucci in partnership with B&G. Within just a couple of hours of opening the doors, most of the Bucci design items were sold out. Similar reports of chaos and empty shelves which once held items from the Bucci line were echoed in major cities around the world including New York, London, Tokyo, and Milan. – [2] – Although B&G has released limited edition collaborations with other famous designers, this is the first time that B&G shops have reported a complete depletion of items within hours of its release. The Bucci and B&G collaboration is the most successful to date and, already, talks are in progress over future collaborations for more clothing lines. – [3] – Meanwhile in Seoul, shoppers who were unable to purchase from the Bucci line were disappointed but excited to have the popular retailer open in Korea. – [4] – What is reported about the Bucci and B&G collaboration?
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Question 12 of 54
12. Question
SEOUL (July 19) – Breamin’s Group opened the doors to its first B&G clothing shop on the famed Abgujeong Rodeo street in South Korea to long lines of frantic shoppers. – [1] – The frenzy was over the limited edition line designed by Marichio Bucci in partnership with B&G. Within just a couple of hours of opening the doors, most of the Bucci design items were sold out. Similar reports of chaos and empty shelves which once held items from the Bucci line were echoed in major cities around the world including New York, London, Tokyo, and Milan. – [2] – Although B&G has released limited edition collaborations with other famous designers, this is the first time that B&G shops have reported a complete depletion of items within hours of its release. The Bucci and B&G collaboration is the most successful to date and, already, talks are in progress over future collaborations for more clothing lines. – [3] – Meanwhile in Seoul, shoppers who were unable to purchase from the Bucci line were disappointed but excited to have the popular retailer open in Korea. – [4] – In which of the positions marked [1], [2], [3], and [4] does the following sentence belong? “This is a first for the company since all previous limited designer edition lines were simply a one-time partnership.”
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Question 13 of 54
13. Question
Questions 159 -161 refer to the following memo.
MEMO To: All Staff From: Elizabeth Paine Date: January 24 Subject: Sick Leave Attention employees,
We are going to make adjustments to our policies concerning sick leave here at Zimnet Corporation. We are considering reducing the number of paid vacation days and instead increasing the number of paid sick days available to employees. Before we make any changes, we would like to gather the opinions of employees on this matter. Please e-mail Tony Nugent at [email protected]. He will be collecting and analyzing your responses. Afterward, Management will produce a corresponding policy proposal by February 24. Once the proposal has been made, a meeting will be called to discuss its implementation among all of our employees. I hope this process can be helpful to all of our employees, and please be active in your participation.
Sincerely,
Elizabeth Paine
What is the purpose of the memo?
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Question 14 of 54
14. Question
MEMO To: All Staff From: Elizabeth Paine Date: January 24 Subject: Sick Leave Attention employees,
We are going to make adjustments to our policies concerning sick leave here at Zimnet Corporation. We are considering reducing the number of paid vacation days and instead increasing the number of paid sick days available to employees. Before we make any changes, we would like to gather the opinions of employees on this matter. Please e-mail Tony Nugent at [email protected]. He will be collecting and analyzing your responses. Afterward, Management will produce a corresponding policy proposal by February 24. Once the proposal has been made, a meeting will be called to discuss its implementation among all of our employees. I hope this process can be helpful to all of our employees, and please be active in your participation.
Sincerely,
Elizabeth Paine
Who most likely is Mr. Nugent?
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Question 15 of 54
15. Question
MEMO To: All Staff From: Elizabeth Paine Date: January 24 Subject: Sick Leave Attention employees,
We are going to make adjustments to our policies concerning sick leave here at Zimnet Corporation. We are considering reducing the number of paid vacation days and instead increasing the number of paid sick days available to employees. Before we make any changes, we would like to gather the opinions of employees on this matter. Please e-mail Tony Nugent at [email protected]. He will be collecting and analyzing your responses. Afterward, Management will produce a corresponding policy proposal by February 24. Once the proposal has been made, a meeting will be called to discuss its implementation among all of our employees. I hope this process can be helpful to all of our employees, and please be active in your participation.
Sincerely,
Elizabeth Paine
According to the memo, what will Ms. Paine probably do soon after February 24?
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Question 16 of 54
16. Question
Questions 162 -165 refer to the following text message chain.
Penny Jones I just got a call from Martin that his client Mr. Patrick would like to have his order two weeks earlier than originally planned. So, by next week Monday essentially. Do you think this is possible? I’d like your input. 3:27 Karen Norman There’s no problem on our end. Most of the leather has already been cut. We’ve already sent many of the pieces to be sewn. The rest of the work should take a couple of hours. 3:28 Neil Park The handles are complete and about half the bags are near completion. I’ll get them to Lauren soon. I think we should be able to finish sewing the bags by tomorrow evening. 3:29 Penny Jones I’m glad to hear that most of the handbags are almost finished. Lauren, how long will it take to get the hardware attached or sewn in? 3:30 Lauren Nichols We’re currently working on the Jenk and Cenk twin’s orders… 3:31 Penny Jones We have more than enough time to complete the twin’s orders so I can authorize your workers to put aside that project for now. How long will Mr. Patrick’s order take? 3:32 Lauren Nichols The zippers need to be sewn in but the studs will be glued, which makes the work easier. I think we need about a day. 3:33 Kevin Harding It’ll take us only a couple of hours to have the order packaged safely to be shipped. 3:34 Penny Jones Thank you so much. I’ll let our client know. 3:35 What kind of business does the client most likely own?
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Question 17 of 54
17. Question
Penny Jones I just got a call from Martin that his client Mr. Patrick would like to have his order two weeks earlier than originally planned. So, by next week Monday essentially. Do you think this is possible? I’d like your input. 3:27 Karen Norman There’s no problem on our end. Most of the leather has already been cut. We’ve already sent many of the pieces to be sewn. The rest of the work should take a couple of hours. 3:28 Neil Park The handles are complete and about half the bags are near completion. I’ll get them to Lauren soon. I think we should be able to finish sewing the bags by tomorrow evening. 3:29 Penny Jones I’m glad to hear that most of the handbags are almost finished. Lauren, how long will it take to get the hardware attached or sewn in? 3:30 Lauren Nichols We’re currently working on the Jenk and Cenk twin’s orders… 3:31 Penny Jones We have more than enough time to complete the twin’s orders so I can authorize your workers to put aside that project for now. How long will Mr. Patrick’s order take? 3:32 Lauren Nichols The zippers need to be sewn in but the studs will be glued, which makes the work easier. I think we need about a day. 3:33 Kevin Harding It’ll take us only a couple of hours to have the order packaged safely to be shipped. 3:34 Penny Jones Thank you so much. I’ll let our client know. 3:35 According to the conversation, whose department must complete the work first?
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Question 18 of 54
18. Question
Penny Jones I just got a call from Martin that his client Mr. Patrick would like to have his order two weeks earlier than originally planned. So, by next week Monday essentially. Do you think this is possible? I’d like your input. 3:27 Karen Norman There’s no problem on our end. Most of the leather has already been cut. We’ve already sent many of the pieces to be sewn. The rest of the work should take a couple of hours. 3:28 Neil Park The handles are complete and about half the bags are near completion. I’ll get them to Lauren soon. I think we should be able to finish sewing the bags by tomorrow evening. 3:29 Penny Jones I’m glad to hear that most of the handbags are almost finished. Lauren, how long will it take to get the hardware attached or sewn in? 3:30 Lauren Nichols We’re currently working on the Jenk and Cenk twin’s orders… 3:31 Penny Jones We have more than enough time to complete the twin’s orders so I can authorize your workers to put aside that project for now. How long will Mr. Patrick’s order take? 3:32 Lauren Nichols The zippers need to be sewn in but the studs will be glued, which makes the work easier. I think we need about a day. 3:33 Kevin Harding It’ll take us only a couple of hours to have the order packaged safely to be shipped. 3:34 Penny Jones Thank you so much. I’ll let our client know. 3:35 At 3:31, why does Lauren Nichols say “We’re currently working on the Jenk and Cenk twin’s orders”?
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Question 19 of 54
19. Question
Penny Jones I just got a call from Martin that his client Mr. Patrick would like to have his order two weeks earlier than originally planned. So, by next week Monday essentially. Do you think this is possible? I’d like your input. 3:27 Karen Norman There’s no problem on our end. Most of the leather has already been cut. We’ve already sent many of the pieces to be sewn. The rest of the work should take a couple of hours. 3:28 Neil Park The handles are complete and about half the bags are near completion. I’ll get them to Lauren soon. I think we should be able to finish sewing the bags by tomorrow evening. 3:29 Penny Jones I’m glad to hear that most of the handbags are almost finished. Lauren, how long will it take to get the hardware attached or sewn in? 3:30 Lauren Nichols We’re currently working on the Jenk and Cenk twin’s orders… 3:31 Penny Jones We have more than enough time to complete the twin’s orders so I can authorize your workers to put aside that project for now. How long will Mr. Patrick’s order take? 3:32 Lauren Nichols The zippers need to be sewn in but the studs will be glued, which makes the work easier. I think we need about a day. 3:33 Kevin Harding It’ll take us only a couple of hours to have the order packaged safely to be shipped. 3:34 Penny Jones Thank you so much. I’ll let our client know. 3:35 What will Penny Jones most likely tell Mr. Patrick?
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Question 20 of 54
20. Question
Questions 166-168 refer to the following notice.
Business Hours in Early March Monday Tuesday Wednesday Thursday Friday Saturday Sunday 2:00 P.M.-9:00 P.M. 2:00 P.M.-8:00 P.M. 3:00 P.M.-9:00 P.M. 4:00 P.M.-9:00 P.M. 2:00 P.M.-9:00 P.M. 2:00 P.M.-10:00 P.M. 9:00 A.M.-6:00 P.M. Due to the current construction on Shilling Street, we have been forced to revise our business hours for the first week in March (see the chart above). During the morning hours, the construction makes it difficult for customers to reach our location by car. We will be extending our evening hours to accommodate this change. Additionally, due to the construction, our parking lot is also currently inaccessible. Therefore, during this period, customers are asked to utilize public parking spaces available on Patch Street. We apologize for this inconvenience and strive to be back to normal soon. What is being announced?
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Question 21 of 54
21. Question
Business Hours in Early March Monday Tuesday Wednesday Thursday Friday Saturday Sunday 2:00 P.M.-9:00 P.M. 2:00 P.M.-8:00 P.M. 3:00 P.M.-9:00 P.M. 4:00 P.M.-9:00 P.M. 2:00 P.M.-9:00 P.M. 2:00 P.M.-10:00 P.M. 9:00 A.M.-6:00 P.M. Due to the current construction on Shilling Street, we have been forced to revise our business hours for the first week in March (see the chart above). During the morning hours, the construction makes it difficult for customers to reach our location by car. We will be extending our evening hours to accommodate this change. Additionally, due to the construction, our parking lot is also currently inaccessible. Therefore, during this period, customers are asked to utilize public parking spaces available on Patch Street. We apologize for this inconvenience and strive to be back to normal soon. When most likely is the construction NOT being performed?
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Question 22 of 54
22. Question
Business Hours in Early March Monday Tuesday Wednesday Thursday Friday Saturday Sunday 2:00 P.M.-9:00 P.M. 2:00 P.M.-8:00 P.M. 3:00 P.M.-9:00 P.M. 4:00 P.M.-9:00 P.M. 2:00 P.M.-9:00 P.M. 2:00 P.M.-10:00 P.M. 9:00 A.M.-6:00 P.M. Due to the current construction on Shilling Street, we have been forced to revise our business hours for the first week in March (see the chart above). During the morning hours, the construction makes it difficult for customers to reach our location by car. We will be extending our evening hours to accommodate this change. Additionally, due to the construction, our parking lot is also currently inaccessible. Therefore, during this period, customers are asked to utilize public parking spaces available on Patch Street. We apologize for this inconvenience and strive to be back to normal soon. Why are customers asked to go to Patch Street?
CorrectIncorrect -
Question 23 of 54
23. Question
Questions 169-171 refer to the following advertisement.
FOR SALE BY OWNER Palmer Standard Cabin Yacht Asking price: $45,000 or best offer Basic Specifications:
This boat was built four years ago. It is 12 feet wide by 36 feet long. The hull is made of fiberglass, making it light yet strong. The boat includes 2 double bedrooms as well as a sleeper sofa, kitchen, and bathroom.Features:
This boat is very stable and offers a spacious deck. It is perfect for large families and social gatherings. It includes an eight-speaker sound system with USB connectivity. It also has a lockable storage compartment where personal belongings can be kept.Additional Information:
I have owned and operated this boat for three and a half years. The boat comes with a five-year warranty that still has one and a half years remaining. The warranty is transferable to the buyer upon purchase.If you would like to see or test-ride the boat, contact Gary Thompson at 654-555-8715. What is indicated about the Palmer Standard Cabin Yacht?
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Question 24 of 54
24. Question
FOR SALE BY OWNER Palmer Standard Cabin Yacht Asking price: $45,000 or best offer Basic Specifications:
This boat was built four years ago. It is 12 feet wide by 36 feet long. The hull is made of fiberglass, making it light yet strong. The boat includes 2 double bedrooms as well as a sleeper sofa, kitchen, and bathroom.Features:
This boat is very stable and offers a spacious deck. It is perfect for large families and social gatherings. It includes an eight-speaker sound system with USB connectivity. It also has a lockable storage compartment where personal belongings can be kept.Additional Information:
I have owned and operated this boat for three and a half years. The boat comes with a five-year warranty that still has one and a half years remaining. The warranty is transferable to the buyer upon purchase.If you would like to see or test-ride the boat, contact Gary Thompson at 654-555-8715. What is NOT mentioned as a feature of the Palmer Standard Cabin Yacht?
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Question 25 of 54
25. Question
FOR SALE BY OWNER Palmer Standard Cabin Yacht Asking price: $45,000 or best offer Basic Specifications:
This boat was built four years ago. It is 12 feet wide by 36 feet long. The hull is made of fiberglass, making it light yet strong. The boat includes 2 double bedrooms as well as a sleeper sofa, kitchen, and bathroom.Features:
This boat is very stable and offers a spacious deck. It is perfect for large families and social gatherings. It includes an eight-speaker sound system with USB connectivity. It also has a lockable storage compartment where personal belongings can be kept.Additional Information:
I have owned and operated this boat for three and a half years. The boat comes with a five-year warranty that still has one and a half years remaining. The warranty is transferable to the buyer upon purchase.If you would like to see or test-ride the boat, contact Gary Thompson at 654-555-8715. What most likely is true about Mr. Thompson?
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Question 26 of 54
26. Question
Questions 172- 175 refer to the following letter.
Travel & Recreation 123 Gilmore Street
Orange County, CA 48857November 15
Mr. Peter Kang
3820 Rivervalley Heights
Seattle, WA 19387Dear Mr. Kang,
We at Travel & Recreation thank you for your subscription to our magazine. As you have been a long time subscriber, I am excited to inform you about our new subscription plan for our VIP members. – [1] – As a member, you will continue to receive monthly editions of our magazine and access to our new online e-magazine services. You can simply download a digital version of the print magazine to any mobile device at no extra cost. – [2] – Furthermore, you can access background information about our authors, journalists, and guest writers, as well as detailed information about the locations and places that are covered in the magazine. In addition, you can access the recipes to the most popular restaurants around the world and, most exciting of all, we will hold an exclusive competition for our VIP members with a chance to win a trip for two to Hawaii. – [3] – Our regular subscribers, as well as VIP members, will have a chance to win a dining experience at 5-star restaurant Bellissimo.
Again we thank you for your continued support and we hope you enjoy the many changes we have made to our services as we strive to entertain and educate our loyal subscribers. – [4] – Please fill out the application form that is attached to this letter. Please check which subscription plan you wish to join. If you send in a $100 fee, you will receive the regular subscription plan. If you send in a $200 fee, you will become a VIP member.
We appreciate your support and hope to hear from you soon.
Sincerely,
Victoria Adams
Why was a letter sent to Mr. Kang?
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Question 27 of 54
27. Question
Travel & Recreation 123 Gilmore Street
Orange County, CA 48857November 15
Mr. Peter Kang
3820 Rivervalley Heights
Seattle, WA 19387Dear Mr. Kang,
We at Travel & Recreation thank you for your subscription to our magazine. As you have been a long time subscriber, I am excited to inform you about our new subscription plan for our VIP members. – [1] – As a member, you will continue to receive monthly editions of our magazine and access to our new online e-magazine services. You can simply download a digital version of the print magazine to any mobile device at no extra cost. – [2] – Furthermore, you can access background information about our authors, journalists, and guest writers, as well as detailed information about the locations and places that are covered in the magazine. In addition, you can access the recipes to the most popular restaurants around the world and, most exciting of all, we will hold an exclusive competition for our VIP members with a chance to win a trip for two to Hawaii. – [3] – Our regular subscribers, as well as VIP members, will have a chance to win a dining experience at 5-star restaurant Bellissimo.
Again we thank you for your continued support and we hope you enjoy the many changes we have made to our services as we strive to entertain and educate our loyal subscribers. – [4] – Please fill out the application form that is attached to this letter. Please check which subscription plan you wish to join. If you send in a $100 fee, you will receive the regular subscription plan. If you send in a $200 fee, you will become a VIP member.
We appreciate your support and hope to hear from you soon.
Sincerely,
Victoria Adams
What did Ms. Adams send with the letter?
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Question 28 of 54
28. Question
Travel & Recreation 123 Gilmore Street
Orange County, CA 48857November 15
Mr. Peter Kang
3820 Rivervalley Heights
Seattle, WA 19387Dear Mr. Kang,
We at Travel & Recreation thank you for your subscription to our magazine. As you have been a long time subscriber, I am excited to inform you about our new subscription plan for our VIP members. – [1] – As a member, you will continue to receive monthly editions of our magazine and access to our new online e-magazine services. You can simply download a digital version of the print magazine to any mobile device at no extra cost. – [2] – Furthermore, you can access background information about our authors, journalists, and guest writers, as well as detailed information about the locations and places that are covered in the magazine. In addition, you can access the recipes to the most popular restaurants around the world and, most exciting of all, we will hold an exclusive competition for our VIP members with a chance to win a trip for two to Hawaii. – [3] – Our regular subscribers, as well as VIP members, will have a chance to win a dining experience at 5-star restaurant Bellissimo.
Again we thank you for your continued support and we hope you enjoy the many changes we have made to our services as we strive to entertain and educate our loyal subscribers. – [4] – Please fill out the application form that is attached to this letter. Please check which subscription plan you wish to join. If you send in a $100 fee, you will receive the regular subscription plan. If you send in a $200 fee, you will become a VIP member.
We appreciate your support and hope to hear from you soon.
Sincerely,
Victoria Adams
In the middle of the first paragraph of the letter, the term “at no extra cost” is closest in meaning to:
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Question 29 of 54
29. Question
Travel & Recreation 123 Gilmore Street
Orange County, CA 48857November 15
Mr. Peter Kang
3820 Rivervalley Heights
Seattle, WA 19387Dear Mr. Kang,
We at Travel & Recreation thank you for your subscription to our magazine. As you have been a long time subscriber, I am excited to inform you about our new subscription plan for our VIP members. – [1] – As a member, you will continue to receive monthly editions of our magazine and access to our new online e-magazine services. You can simply download a digital version of the print magazine to any mobile device at no extra cost. – [2] – Furthermore, you can access background information about our authors, journalists, and guest writers, as well as detailed information about the locations and places that are covered in the magazine. In addition, you can access the recipes to the most popular restaurants around the world and, most exciting of all, we will hold an exclusive competition for our VIP members with a chance to win a trip for two to Hawaii. – [3] – Our regular subscribers, as well as VIP members, will have a chance to win a dining experience at 5-star restaurant Bellissimo.
Again we thank you for your continued support and we hope you enjoy the many changes we have made to our services as we strive to entertain and educate our loyal subscribers. – [4] – Please fill out the application form that is attached to this letter. Please check which subscription plan you wish to join. If you send in a $100 fee, you will receive the regular subscription plan. If you send in a $200 fee, you will become a VIP member.
We appreciate your support and hope to hear from you soon.
Sincerely,
Victoria Adams
In which of the positions marked [1], [2], [3], and [4] does the following sentence belong? “Your subscription expires next month, but we invite you to consider joining our VIP membership.”
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Question 30 of 54
30. Question
Questions 176 -180 refer to the following invoice and e-mail.
Taylor Fabrics Invoice Ordered by: Tammy Fleck
Order date: August 11
Delivery address: 628 Green Circle Drive, Austin, TX 78701
E-mail: [email protected]Order taken by: Craig Dell
Estimated delivery date: August 14-16
Mobile phone: (512) 555-9782Quantity Item Description Price 4 yards Fabric 10 Solid white $28.00 5 yards Fabric 38 Floral pattern $50.00 6 yards Fabric 41 Checkered pattern $48.00 2 yards Fabric 48 Leopard pattern $30.00 Tax $15.60 Shipping $12.00 Total $183.60 Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail us at [email protected].
All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.To: [email protected] From: Tammy Fleck <[email protected]> Date: August 25 Subject: Delivery Delay Dear Customer Service,
I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won’t be able to complete the dress I was making for my friend’s birthday. I am very disappointed.
Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.
Thank you,
Tammy Fleck
Who most likely is Mr. Dell?
CorrectIncorrect -
Question 31 of 54
31. Question
Taylor Fabrics Invoice Ordered by: Tammy Fleck
Order date: August 11
Delivery address: 628 Green Circle Drive, Austin, TX 78701
E-mail: [email protected]Order taken by: Craig Dell
Estimated delivery date: August 14-16
Mobile phone: (512) 555-9782Quantity Item Description Price 4 yards Fabric 10 Solid white $28.00 5 yards Fabric 38 Floral pattern $50.00 6 yards Fabric 41 Checkered pattern $48.00 2 yards Fabric 48 Leopard pattern $30.00 Tax $15.60 Shipping $12.00 Total $183.60 Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail us at [email protected].
All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.To: [email protected] From: Tammy Fleck <[email protected]> Date: August 25 Subject: Delivery Delay Dear Customer Service,
I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won’t be able to complete the dress I was making for my friend’s birthday. I am very disappointed.
Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.
Thank you,
Tammy Fleck
What is implied about Ms. Fleck?
CorrectIncorrect -
Question 32 of 54
32. Question
Taylor Fabrics Invoice Ordered by: Tammy Fleck
Order date: August 11
Delivery address: 628 Green Circle Drive, Austin, TX 78701
E-mail: [email protected]Order taken by: Craig Dell
Estimated delivery date: August 14-16
Mobile phone: (512) 555-9782Quantity Item Description Price 4 yards Fabric 10 Solid white $28.00 5 yards Fabric 38 Floral pattern $50.00 6 yards Fabric 41 Checkered pattern $48.00 2 yards Fabric 48 Leopard pattern $30.00 Tax $15.60 Shipping $12.00 Total $183.60 Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail us at [email protected].
All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.To: [email protected] From: Tammy Fleck <[email protected]> Date: August 25 Subject: Delivery Delay Dear Customer Service,
I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won’t be able to complete the dress I was making for my friend’s birthday. I am very disappointed.
Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.
Thank you,
Tammy Fleck
Why did Ms. Fleck send the e-mail?
CorrectIncorrect -
Question 33 of 54
33. Question
Taylor Fabrics Invoice Ordered by: Tammy Fleck
Order date: August 11
Delivery address: 628 Green Circle Drive, Austin, TX 78701
E-mail: [email protected]Order taken by: Craig Dell
Estimated delivery date: August 14-16
Mobile phone: (512) 555-9782Quantity Item Description Price 4 yards Fabric 10 Solid white $28.00 5 yards Fabric 38 Floral pattern $50.00 6 yards Fabric 41 Checkered pattern $48.00 2 yards Fabric 48 Leopard pattern $30.00 Tax $15.60 Shipping $12.00 Total $183.60 Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail us at [email protected].
All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.To: [email protected] From: Tammy Fleck <[email protected]> Date: August 25 Subject: Delivery Delay Dear Customer Service,
I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won’t be able to complete the dress I was making for my friend’s birthday. I am very disappointed.
Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.
Thank you,
Tammy Fleck
Which fabric will Ms. Fleck need more to make a dress?
CorrectIncorrect -
Question 34 of 54
34. Question
Taylor Fabrics Invoice Ordered by: Tammy Fleck
Order date: August 11
Delivery address: 628 Green Circle Drive, Austin, TX 78701
E-mail: [email protected]Order taken by: Craig Dell
Estimated delivery date: August 14-16
Mobile phone: (512) 555-9782Quantity Item Description Price 4 yards Fabric 10 Solid white $28.00 5 yards Fabric 38 Floral pattern $50.00 6 yards Fabric 41 Checkered pattern $48.00 2 yards Fabric 48 Leopard pattern $30.00 Tax $15.60 Shipping $12.00 Total $183.60 Payment method: Billed to credit card account ending in 4680
If you have questions about your order, please e-mail us at [email protected].
All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don’t arrive on time, we promise to reimburse you for 30% of your total purchase.To: [email protected] From: Tammy Fleck <[email protected]> Date: August 25 Subject: Delivery Delay Dear Customer Service,
I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won’t be able to complete the dress I was making for my friend’s birthday. I am very disappointed.
Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.
Thank you,
Tammy Fleck
How should Taylor Fabrics customer service contact Ms. Fleck?
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Question 35 of 54
35. Question
Questions 181 -185 refer to the following advertisement and e-mail.
Next Month at the Belmont Historical Society Documentary Film Night: “Exploring the Arctic”
May 5, Spruce Theater
Photo Exhibition: “America in the 20th Century”
Opening Night, May 9, Linda Cameron Art Gallery
Author Talk: Glen Campbell, “The Culture of Early America”
May 14, Chris Charlton Auditorium
Musical Performance: “American Folk Masters”
May 22, Spruce Theater
Children and seniors are allowed free entry to all events. Additionally, if you pay the registration fee and become a member of the Belmont Historical Society on our website, you can attend any event free of charge.
For questions about booking group visits, contact David Smith at [email protected]. For more details regarding upcoming events and venue locations, or to rent one of our venues, visit us at www.belmonthistoricalsociety.com.
To: David Smith <[email protected]> From: Jared Tate <[email protected]> Date: April 22 Subject: Group Visit Dear Mr. Smith,
Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville.
I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class.
I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.
I appreciate your reading my e-mail and I hope to hear back from you soon.
Jared Tate
History Department, Clark University
What is indicated about the Belmont Historical Society?
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Question 36 of 54
36. Question
Next Month at the Belmont Historical Society Documentary Film Night: “Exploring the Arctic”
May 5, Spruce Theater
Photo Exhibition: “America in the 20th Century”
Opening Night, May 9, Linda Cameron Art Gallery
Author Talk: Glen Campbell, “The Culture of Early America”
May 14, Chris Charlton Auditorium
Musical Performance: “American Folk Masters”
May 22, Spruce Theater
Children and seniors are allowed free entry to all events. Additionally, if you pay the registration fee and become a member of the Belmont Historical Society on our website, you can attend any event free of charge.
For questions about booking group visits, contact David Smith at [email protected]. For more details regarding upcoming events and venue locations, or to rent one of our venues, visit us at www.belmonthistoricalsociety.com.
To: David Smith <[email protected]> From: Jared Tate <[email protected]> Date: April 22 Subject: Group Visit Dear Mr. Smith,
Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville.
I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class.
I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.
I appreciate your reading my e-mail and I hope to hear back from you soon.
Jared Tate
History Department, Clark University
What most likely is Mr. Tate currently teaching?
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Question 37 of 54
37. Question
Next Month at the Belmont Historical Society Documentary Film Night: “Exploring the Arctic”
May 5, Spruce Theater
Photo Exhibition: “America in the 20th Century”
Opening Night, May 9, Linda Cameron Art Gallery
Author Talk: Glen Campbell, “The Culture of Early America”
May 14, Chris Charlton Auditorium
Musical Performance: “American Folk Masters”
May 22, Spruce Theater
Children and seniors are allowed free entry to all events. Additionally, if you pay the registration fee and become a member of the Belmont Historical Society on our website, you can attend any event free of charge.
For questions about booking group visits, contact David Smith at [email protected]. For more details regarding upcoming events and venue locations, or to rent one of our venues, visit us at www.belmonthistoricalsociety.com.
To: David Smith <[email protected]> From: Jared Tate <[email protected]> Date: April 22 Subject: Group Visit Dear Mr. Smith,
Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville.
I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class.
I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.
I appreciate your reading my e-mail and I hope to hear back from you soon.
Jared Tate
History Department, Clark University
What is NOT mentioned as being available on the Belmont Historical Society website?
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Question 38 of 54
38. Question
To: David Smith <[email protected]> From: Jared Tate <[email protected]> Date: April 22 Subject: Group Visit Dear Mr. Smith,
Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville.
I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class.
I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.
I appreciate your reading my e-mail and I hope to hear back from you soon.
Jared Tate
History Department, Clark University
In the e-mail, the word “introductory” in paragraph 2, line 1, is closest in meaning to
CorrectIncorrect -
Question 39 of 54
39. Question
Next Month at the Belmont Historical Society Documentary Film Night: “Exploring the Arctic”
May 5, Spruce Theater
Photo Exhibition: “America in the 20th Century”
Opening Night, May 9, Linda Cameron Art Gallery
Author Talk: Glen Campbell, “The Culture of Early America”
May 14, Chris Charlton Auditorium
Musical Performance: “American Folk Masters”
May 22, Spruce Theater
Children and seniors are allowed free entry to all events. Additionally, if you pay the registration fee and become a member of the Belmont Historical Society on our website, you can attend any event free of charge.
For questions about booking group visits, contact David Smith at [email protected]. For more details regarding upcoming events and venue locations, or to rent one of our venues, visit us at www.belmonthistoricalsociety.com.
To: David Smith <[email protected]> From: Jared Tate <[email protected]> Date: April 22 Subject: Group Visit Dear Mr. Smith,
Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville.
I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class.
I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.
I appreciate your reading my e-mail and I hope to hear back from you soon.
Jared Tate
History Department, Clark University
What does Mr. Tate request?
CorrectIncorrect -
Question 40 of 54
40. Question
Questions 186 -190 refer to the following schedule and e-mails.
Newton Library April Program and Events Schedule Date and Time Event Location Additional Notes April 2
7:00 P.M.A Trip to the Past: Silent Film Series Decker Hall Join us for a viewing of several films showcasing early American film history. April 5
3:00 P.M.Youth Creative Writing Workshop Youth Wing, Room 304 Open to all students in high school who want to improve their writing skills. April 10
11:00 A.M.Beginner English Conversation Club Education Center, Room 102 Join other adults who are learning to speak English. This class is free. April 16
5:00 P.M.Never Too Late to Learn Media Lab, Room 202 Learning to use a computer is not just for young people. Join us as we explore the sea of information, using computers. (For senior citizens) April 29
10:00 A.M.Story Play Youth Wing, Room 301 Play with toys and hear a story. (For ages 0-5) We would like to thank all of you who made financial donations that allowed for the purchase of new laptops and the construction of the Media Lab. To: Richard White <[email protected]> From: Linda Carter <[email protected]> Date: April 1 Subject: Beginner English Conversation Club Hi Mr. White,
My name is Linda Carter and I am the instructor for the Beginner English Conversation Club to be held on April 10. I noticed that the library recently built the Media Lab with funds raised by library patrons. I was hoping to change classrooms in order to use my new educational resources by integrating computers into my English conversation class. Could you please reschedule my class to be provided in the same classroom as Never Too Late to Learn instead of the Education Center? I think my students will appreciate the practical English skills they can learn on computers. Also, could you please send an e-mail to all of the students who have signed up for the class? They will need to be informed about the room change.
Thank you in advance for your assistance,
Linda Carter
History Department, Clark University
To: Linda Carter <[email protected]> From: Richard White <[email protected]> Date: April 2 Subject: Room Change Dear Ms. Carter,
I would be happy to move your Beginners English Conversation course to the classroom with the updated media lab; for your reference, this is room 3A. Unfortunately, I do not have the emails for all of the students who signed up for your course. Many students only provided their names. I could post a sign at the entrance to the library advertising your course and make a note of the room change, if that would be acceptable for you. Please let me know if you would like me to do this.
Thank you and all the best,
Richard White
Library Projects Coordinator
What is suggested about Newton Library?
CorrectIncorrect -
Question 41 of 54
41. Question
Newton Library April Program and Events Schedule Date and Time Event Location Additional Notes April 2
7:00 P.M.A Trip to the Past: Silent Film Series Decker Hall Join us for a viewing of several films showcasing early American film history. April 5
3:00 P.M.Youth Creative Writing Workshop Youth Wing, Room 304 Open to all students in high school who want to improve their writing skills. April 10
11:00 A.M.Beginner English Conversation Club Education Center, Room 102 Join other adults who are learning to speak English. This class is free. April 16
5:00 P.M.Never Too Late to Learn Media Lab, Room 202 Learning to use a computer is not just for young people. Join us as we explore the sea of information, using computers. (For senior citizens) April 29
10:00 A.M.Story Play Youth Wing, Room 301 Play with toys and hear a story. (For ages 0-5) We would like to thank all of you who made financial donations that allowed for the purchase of new laptops and the construction of the Media Lab. To: Richard White <[email protected]> From: Linda Carter <[email protected]> Date: April 1 Subject: Beginner English Conversation Club Hi Mr. White,
My name is Linda Carter and I am the instructor for the Beginner English Conversation Club to be held on April 10. I noticed that the library recently built the Media Lab with funds raised by library patrons. I was hoping to change classrooms in order to use my new educational resources by integrating computers into my English conversation class. Could you please reschedule my class to be provided in the same classroom as Never Too Late to Learn instead of the Education Center? I think my students will appreciate the practical English skills they can learn on computers. Also, could you please send an e-mail to all of the students who have signed up for the class? They will need to be informed about the room change.
Thank you in advance for your assistance,
Linda Carter
History Department, Clark University
To: Linda Carter <[email protected]> From: Richard White <[email protected]> Date: April 2 Subject: Room Change Dear Ms. Carter,
I would be happy to move your Beginners English Conversation course to the classroom with the updated media lab; for your reference, this is room 3A. Unfortunately, I do not have the emails for all of the students who signed up for your course. Many students only provided their names. I could post a sign at the entrance to the library advertising your course and make a note of the room change, if that would be acceptable for you. Please let me know if you would like me to do this.
Thank you and all the best,
Richard White
Library Projects Coordinator
What event is most suited for film students?
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Question 42 of 54
42. Question
To: Richard White <[email protected]> From: Linda Carter <[email protected]> Date: April 1 Subject: Beginner English Conversation Club Hi Mr. White,
My name is Linda Carter and I am the instructor for the Beginner English Conversation Club to be held on April 10. I noticed that the library recently built the Media Lab with funds raised by library patrons. I was hoping to change classrooms in order to use my new educational resources by integrating computers into my English conversation class. Could you please reschedule my class to be provided in the same classroom as Never Too Late to Learn instead of the Education Center? I think my students will appreciate the practical English skills they can learn on computers. Also, could you please send an e-mail to all of the students who have signed up for the class? They will need to be informed about the room change.
Thank you in advance for your assistance,
Linda Carter
History Department, Clark University
In the first e-mail, the word “held” in paragraph 1, line 2, is closest in meaning to
CorrectIncorrect -
Question 43 of 54
43. Question
To: Linda Carter <[email protected]> From: Richard White <[email protected]> Date: April 2 Subject: Room Change Dear Ms. Carter,
I would be happy to move your Beginners English Conversation course to the classroom with the updated media lab; for your reference, this is room 3A. Unfortunately, I do not have the emails for all of the students who signed up for your course. Many students only provided their names. I could post a sign at the entrance to the library advertising your course and make a note of the room change, if that would be acceptable for you. Please let me know if you would like me to do this.
Thank you and all the best,
Richard White
Library Projects Coordinator
Why can’t Richard White send Linda’s students an e-mail?
CorrectIncorrect -
Question 44 of 54
44. Question
To: Linda Carter <[email protected]> From: Richard White <[email protected]> Date: April 2 Subject: Room Change Dear Ms. Carter,
I would be happy to move your Beginners English Conversation course to the classroom with the updated media lab; for your reference, this is room 3A. Unfortunately, I do not have the emails for all of the students who signed up for your course. Many students only provided their names. I could post a sign at the entrance to the library advertising your course and make a note of the room change, if that would be acceptable for you. Please let me know if you would like me to do this.
Thank you and all the best,
Richard White
Library Projects Coordinator
What is Richard White’s solution to the problem of informing Linda’s students about the room change?
CorrectIncorrect -
Question 45 of 54
45. Question
Questions 191 -195 refer to the following e-mail, article and sign-up sheet.
To: Tony Walker <[email protected]> From: Suzie Mason <[email protected]> Date: May 4 Subject: Summer Calendar Attachment: budget.doc Dear Mr. Walker,
I am finalizing the calendar of summer events for our company. Because we went over budget last year on employee appreciation events, I think it would be wise to find more affordable recreational activities. Attached is a breakdown of projected expenses for summer events that I have planned.
- July 6: Anchorage Flower Festival
- July 22: Art in the Park at Lawrence Park
- August 6: Bicycle Tours of the Anchorage Countryside
- August 19: Horseback Riding at Sweet Meadow Ranch
I have scheduled fewer outdoor activities this year compared to last year. This year I would like to take advantage of a new outdoor recreational opportunity that I read about on the Anchorage Reporter website. You can read the article by clicking on this link:
www.anchoragereporter.com/new_trails.
Please let me know your opinion.Suzie Mason
Human Resources ManagerWhat does Ms. Mason suggest doing?
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Question 46 of 54
46. Question
To: Tony Walker <[email protected]> From: Suzie Mason <[email protected]> Date: May 4 Subject: Summer Calendar Attachment: budget.doc Dear Mr. Walker,
I am finalizing the calendar of summer events for our company. Because we went over budget last year on employee appreciation events, I think it would be wise to find more affordable recreational activities. Attached is a breakdown of projected expenses for summer events that I have planned.
July 6: Anchorage Flower Festival
July 22: Art in the Park at Lawrence Park
August 6: Bicycle Tours of the Anchorage Countryside
August 19: Horseback Riding at Sweet Meadow Ranch
I have scheduled fewer outdoor activities this year compared to last year. This year I would like to take advantage of a new outdoor recreational opportunity that I read about on the Anchorage Reporter website. You can read the article by clicking on this link:
www.anchoragereporter.com/new_trails.
Please let me know your opinion.Suzie Mason
Human Resources ManagerWhat date does Ms. Mason suggest for this year’s new activity?
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Question 47 of 54
47. Question
Anchorage Reporter Bike Tours of the Anchorage Countryside to Start August 6 May 2 — The Anchorage Bike Club will be hosting an annual bike riding event this summer, beginning on August 6 and running through August 7. The event will start at 10:00 A.M. on both days at the Anchorage Community Center. If you are driving a vehicle to the starting point, it would be better to use the parking lot behind the community center.
Anchorage Bike Club President Jean Frost stated, “The rides will range from 5 to 20 miles and will take bikers through scenic areas in Anchorage. Overall, the bike tours will go ahead at a leisurely pace so that bikers of all skill levels can participate. However, local bikers with ample experience might lead a faster-paced group.”
Bikers in the tours will learn about riding techniques, bicycle maintenance, and proper nutrition half an hour before the event starts. All participants must have biking helmets on. They are also encouraged to bring their own water to prevent dehydration while biking.
In what section of the website would the article most likely appear?
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Question 48 of 54
48. Question
BICYCLE TOUR SIGN-UP SHEET If you intend to participate in the August 6 bicycle tour, please write down your name, department, and level of experience or fitness. If we have enough people sign up as advanced, we can coordinate two separate tours. If there are not enough for two tours, we would like to encourage all riders to stay together so that everyone can join in the team building exercises we have planned. Thank you for your participation and we look forward to seeing everyone at the event! Name Department Fitness/experience Tom Cruz Sales Beginner Vin Jones Inventory Beginner Sally Jenkins Inventory Beginner Barbara Blaster Reception Advanced Hope Kinski Sales Beginner Based upon the Bicycle Tour Sign-up Sheet, what can we infer about the upcoming bicycle tour?
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Question 49 of 54
49. Question
BICYCLE TOUR SIGN-UP SHEET If you intend to participate in the August 6 bicycle tour, please write down your name, department, and level of experience or fitness. If we have enough people sign up as advanced, we can coordinate two separate tours. If there are not enough for two tours, we would like to encourage all riders to stay together so that everyone can join in the team building exercises we have planned. Thank you for your participation and we look forward to seeing everyone at the event! Name Department Fitness/experience Tom Cruz Sales Beginner Vin Jones Inventory Beginner Sally Jenkins Inventory Beginner Barbara Blaster Reception Advanced Hope Kinski Sales Beginner What will Barbara Blaster most likely do on the bicycle tour?
CorrectIncorrect -
Question 50 of 54
50. Question
Questions 196 -200 refer to the following form and e-mails.
Four Seasons Apparel Outlet All returns must be sent back to Four Seasons Apparel Outlet within 7 days of delivery. They can be exchanged for a different item or returned for a refund. If you choose a refund, we will credit the card used for purchase. Individuals with official memberships can utilize our delivery tracking service and receive frequent shopper discounts.
Return shipment(s) to:
Four Seasons Apparel Outlet, 144 Fenton Rd., Denver, CO 80725 (303-555-4387)Check the option that best describes your problem:
☐ Product contained a defect or damage ☐ Product did not match expectations
☑ Wrong item was delivered ☐ Other ________________Personal Information:
Name: Sally Nelson Order Number: 2245 Phone: 432-555-6729
Address: 2154 Oak St., Denver, CO 80725 E-mail: [email protected]☑ Exchange ☐ Refund I ordered a medium-sized Snowy Christmas Sweater from your online store on April 22, but I mistakenly received a small-sized one. I would like to exchange it for the correct one. What problem with the original shipment does Ms. Nelson report?
CorrectIncorrect -
Question 51 of 54
51. Question
From: Debra Clarke <[email protected]>
To: Sally Nelson <[email protected]>
Date: April 30
Subject: ExchangeDear Ms. Nelson, We have received your request to exchange the sweater you purchased. We sincerely apologize for this mistake. We shipped the correct item immediately as per your request. Your shipment can be tracked on our website using the following tracking number: 447H57J. Because this was our mistake, we have returned $7 to your credit card in order to reimburse you for the return shipping costs. Please check your balance to confirm this. If you experience any future problems with this order, you may call me at 303-555-4387. I will help you solve any problem that may arise.
Debra Clarke
In the e-mail from Debra Clarke, the phrase “as per” in paragraph 1, line 2, is closest in meaning to
CorrectIncorrect -
Question 52 of 54
52. Question
From: Sally Nelson <[email protected]>
To: Debra Clarke <[email protected]>
Date: May 4
Subject: Return ErrorDear Ms. Clarke, I was glad to receive your email regarding my return and am thankful that Four Seasons was thoughtful enough to refund my shipping cost. That being said, I checked my account and have received the promised refund. Additionally, the new sweater that was sent to me was the right size, but I had ordered the Snowy Christmas design. What I received was Winter Festival. They are both nice sweaters, but my husband really liked Snowy Christmas better. Could you please send the design that I originally ordered? I will send the Winter Festival sweater back after I receive the correct order and my shipping refund.
Thank you!
Sally NelsonWhat is indicated about Ms. Nelson?
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Question 53 of 54
53. Question
From: Sally Nelson <[email protected]>
To: Debra Clarke <[email protected]>
Date: May 4
Subject: Return ErrorDear Ms. Clarke, I was glad to receive your email regarding my return and am thankful that Four Seasons was thoughtful enough to refund my shipping cost. That being said, I checked my account and have received the promised refund. Additionally, the new sweater that was sent to me was the right size, but I had ordered the Snowy Christmas design. What I received was Winter Festival. They are both nice sweaters, but my husband really liked Snowy Christmas better. Could you please send the design that I originally ordered? I will send the Winter Festival sweater back after I receive the correct order and my shipping refund.
Thank you!
Sally NelsonWhat problem with the replacement shipment does Ms. Nelson report?
CorrectIncorrect -
Question 54 of 54
54. Question
From: Sally Nelson <[email protected]>
To: Debra Clarke <[email protected]>
Date: May 4
Subject: Return ErrorDear Ms. Clarke, I was glad to receive your email regarding my return and am thankful that Four Seasons was thoughtful enough to refund my shipping cost. That being said, I checked my account and have received the promised refund. Additionally, the new sweater that was sent to me was the right size, but I had ordered the Snowy Christmas design. What I received was Winter Festival. They are both nice sweaters, but my husband really liked Snowy Christmas better. Could you please send the design that I originally ordered? I will send the Winter Festival sweater back after I receive the correct order and my shipping refund.
Thank you!
Sally NelsonWhen will Ms. Nelson return her Winter Festival sweater?
CorrectIncorrect